Customer Support Agent
hace 3 semanas
About UsFEDCEL GROUP, S.L. is an international BPO services provider headquartered in Barcelona, Spain. From our offices located at Passeig Joan de Borbó 99-101, 7th Floor - 08039 Barcelona and C/ Bruc 149, 08037 Barcelona, we deliver top-tier customer support, technical support, and software development solutions to our global partners. Our mission is to combine professionalism, innovation, and cultural awareness to provide truly next-level service experiences for our clients and their customers.Role OverviewWe are currently seeking enthusiastic and motivated Customer Support Agents to join our growing team and support our operations for the Turkish market. As a Customer Support Agent, you will be the first point of contact for Turkish-speaking customers — handling inquiries via phone, email, and live chat — while ensuring every customer receives a high-quality and satisfying service experience.Key ResponsibilitiesDeliver excellent customer support to Turkish-speaking clients.Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Identify, troubleshoot, and resolve issues or escalate when necessary.Record all interactions accurately in the company’s CRM system.Collaborate with internal departments to optimize customer satisfaction.Represent FEDCEL GROUP, S.L. with integrity, empathy, and dedication in every interaction.RequirementsFluent Turkish (native level) and good command of English (working proficiency).Excellent communication and interpersonal skills.Strong problem-solving ability, patience, and professionalism.Basic computer literacy (MS Office, CRM systems, or similar tools).Prior experience in customer service, support, or call centers is an asset but not required.Contact: info@fedcel.comOffice Address: Passeig Joan de Borbó 99-101, 7th Floor - 08039 Barcelona / C/ Bruc 149, 08037 BarcelonaCompany: FEDCEL GROUP, S.L.
-
Japanese Customer Support Agent
hace 3 semanas
Madrid, España Velenosi&Meredith A tiempo completoJob Opportunity: Customer Support Agent Japanese Speakers We are hiring Japanese-speaking Customer Support Agents for permanent, full-time remote positions in Greece. Work from anywhere, including the islands, and enjoy a fully paid relocation package. Position Available Location: Greece (any city or island, remote work) Role: Customer Support Agent Language...
-
Customer Support Agent
hace 4 días
Madrid, España WeDoSupport A tiempo completoJoin to apply for the Customer Support Agent (Hungarian Speaker) role at WeDoSupport . WeDoSupport is growing tremendously and we continue to conquer new countries!We’re looking for Remote Hungarian & English speaking Customer Support Agents to join our team and make their own contribution to our products.Working Hours: 09 AM - 18 PM and 14 PM - 23 PM...
-
Customer Support Agent
hace 4 días
Madrid, España WeDoSupport A tiempo completoCustomer Support Agent - Chinese SpeakingEuropean UnionAt WeDoSupport, we don’t just manage services – we support success. Founded in 2023 in Cyprus, our diverse international team of 120+ members specializes in customer support, AML and fraud prevention, KYC, and risk management, ensuring our clients’ operations stay secure and efficient. Just as we...
-
Customer Support Agent
hace 4 días
Madrid, España WeDoSupport A tiempo completoCustomer Support Agent with Polish (night shift)European UnionAt WeDoSupport, we don’t just manage services – we support success. Founded in 2023 in Cyprus, our diverse international team of 120+ members specializes in customer support, AML and fraud prevention, KYC, and risk management, ensuring our clients’ operations stay secure and efficient. Just...
-
Madrid, España Essence Coaching Group A tiempo completoMarketing Customer Support Agent –Italian SpeakerLocation: Lisbon, Portugal | On-siteEmployment Type: Full-timeLanguages: Italian+ EnglishMonthly salary: 1200 Euro grossRole OverviewWe are looking for an Italian -speaking Marketing Customer Support Agent to support advertisers on a digital advertising platform. This role focuses on paid campaign support,...
-
Technical Customer Support Agent
hace 1 semana
Madrid, Madrid, España Northreach A tiempo completoWe are working with an international Mobile Phone Manufacturer to search for a Technical Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Every day will bring new challenges and opportunities to showcase your technical expertise and problem-solving skills.What You'll Do:Engage with VIP customers to...
-
Customer Support Unit Agent
hace 1 semana
Madrid, España British Airways A tiempo completoLooking for a challenge in one of the world’s largest airfreight logistics organisations? At IAG Cargo, we’re in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche. As the logistics and...
-
Technical Customer Support Agent
hace 2 semanas
Madrid, España JUJUR A tiempo completoPosition: Portuguese/Spanish + English Technical Customer Support Agent Location: Madrid, Portugal Employment type: Full-time Remuneration: Base salary + bonuses **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide professional customer support - Handle customer complaints, provide appropriate solutions and alternatives within the...
-
Hybrid Tech Support
hace 2 días
Madrid, España Planet A tiempo completoA global technology provider is seeking a Customer Support Agent to provide technical assistance and resolve customer issues. The ideal candidate should have experience in customer service, strong MS Office skills, and fluency in English and Italian. This role offers a hybrid work model with three days a week in the office, providing an exciting opportunity...
-
Spanish Customer Support Agent
hace 4 días
Madrid, España Velenosi & Meredith Consulting A tiempo completoOverview Spanish Customer Support Agent - Lisbon - RelocationJob Opportunity: Spanish-Speaking Customer Support Roles in LisbonAre you a Spanish speaker with an EU passport looking to start a new chapter abroad (or just for the summer)?We are hiring Customer Support Agents for a full-time, office-based role in Lisbon, starting July 2025.Details Office-based...