CSM Manager
hace 2 semanas
We are seeking an experienced and dynamic Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic German speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission : to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Relationship Management Develop and maintain strong relationships with our largest customers, ensuring their satisfaction and success with Infloww’s products and services. Customer Journey Management Resolve any issues or problems faced by customers promptly, by coordinating with relevant internal teams (support, product etc.) Analyze data to identify trends and areas for improvement, driving key projects that enhance customer success and satisfaction. Lead key improvement projects and support the development of your peers, fostering a culture of learning and growth within the team. Qualifications Minimum of 3 years of experience as a Customer Success Manager, with a proven track record of working with large accounts. Strong background in SaaS business models and experience with CRM tools. Fluent in English AND German with excellent communication and interpersonal skills. Proven ability to manage complex customer relationships and drive successful outcomes. Familiarity with CRM tools (Hubspot, Salesforce etc.) and metrics to track customer success and engagement. Highly organized and detail-oriented, capable of managing multiple priorities and projects simultaneously. Passionate about customer success and dedicated to delivering exceptional service and value. Compensation Attractive compensation package commensurate with experience and skills. Bonus Beckham Law tax rate if you are moving to Spain for the first time. Remote Work and Yearly Company Offsite We offer flexible working hours and location options. #J-18808-Ljbffr
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Content Manager
hace 1 semana
Madrid, España CSM A tiempo completoWasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Wasserman works with iconic sports and media figures across the world in every major sport, utilizing our extensive influence to maximize negotiations and create meaningful opportunities for our clients across teams,...
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Customer Succes Manager
hace 2 semanas
Madrid, España Monest Capital A tiempo completo¿Eres una persona empática, enérgica y con vocación a cliente, que disfruta ayudando a otros a alcanzar su máximo potencial? - Entonces esta posición es para ti _ En **Inversor PRO**estamos buscando un/a **Customer Success Manager (CSM)**: alguien con mucha energía, enfoque humano y proactividad para acompañar a los nuevos inversores que entran en...
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Madrid, España AWS EMEA SARL (Spain Branch) A tiempo completo**DESCRIPTION**: AWS is seeking a Customer Solutions Manager (CSM) to join our Global Financial Services (GFS) team to work with one or more leading FSI customers. As a CSM, you will help customers realize sustained business value by accelerating their customer transformation journey. Are you passionate about shaping the future of the financial services...
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Customer Success Manager
hace 2 semanas
madrid, España GE Vernova A tiempo completoJob Description Summary We are looking for a motivated and customer-focused individual to join our Customer Engagement Team as a Customer Success Manager (CSM). The CSM will be the primary point of contact for assigned accounts building and maintaining strong relationships addressing inquiries resolving issues and acting as a trusted advisor. Success in this...
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CSM Manager
hace 2 semanas
Madrid, España INFINNI A tiempo completoWe are seeking an experienced and dynamic Customer Success Manager to join our team in Spain.In this role, you will be the primary point of contact for our largest and most strategic German speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. We’re a technology company reimagining how...
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CSM Manager
hace 2 semanas
Madrid, España Guesty A tiempo completoGuesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth.With a powerful suite of features and integrations with 150+ industry partners — including Airbnb,...
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Customer Success Manager
hace 1 semana
Madrid, España Equinix A tiempo completoCustomer Success Manager Global Customer Care and Experience (GCCX) organization is made up of several customer facing and non-customer facing functions to include Customer Success Managers (CSM). We continue to grow and evolve, and includes many change initiatives impacting processes, tools and globalization of roles and responsibilities. To ensure...
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Customer Success Manager 3
hace 2 semanas
Madrid, España Equinix A tiempo completoCustomer Success Manager 3 Global Customer Care and Experience (GCCX) organization is made up of several customer facing and non-customer facing functions to include Customer Success Managers (CSM). We continue to grow and evolve, and includes many change initiatives impacting processes, tools and globalization of roles and responsibilities. To ensure...
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Service Manager – Ciberseguridad
hace 4 días
Madrid, España Grupo TECDATA Engineering A tiempo completoService Manager – Ciberseguridad· Conocimientos en metodologías ágiles· Formación relacionada con gestión de proyectos· Conocimientos, experiencia y/o certificaciones en metodologías y marcos de trabajo:· Servicios: ITIL, ISO 20.000, ISO· Conocimientos de herramientas de gestión de servicios (ticketing, CMDB, etc.) proyectos, sistemas ERP, CRM,...
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Scrum Master
hace 2 días
Madrid, España Izertis A tiempo completo**Descripción**: Desde Izertis buscamos un/a Scrum Master o Delivery Manager con experiência consolidada en entornos ágiles para reforzar nuestro equipo en proyectos de transformación digital y acompañamiento ágil. La persona seleccionada será clave en la facilitación de equipos ágiles, impulsando la mejora continua, asegurando la correcta...
