Join Us as a German-Speaking Technical Support Advisor in Barcelona
hace 2 semanas
Overview Join Us as a German-Speaking Technical Support Advisor in BarcelonaAre you passionate about IT support and fluent in German? We are seeking a Technical Support Advisor to deliver top-notch assistance to employees via phone, email, chat, and our self-service portal. You will play a key role in troubleshooting IT issues, supporting system operations, and collaborating with 2nd-level support teams to resolve complex technical matters.Responsibilities Provide 1st-level IT support to client employees, addressing issues through various channels and ensuring timely resolutionPerform root cause analysis and troubleshoot issues using phone or remote access toolsTrack and categorize IT tickets, prioritize requests, and provide updates using the ITSM systemDeliver high first-resolution rates by leveraging knowledge databases and collaborating with the clients extended support teamsQualifications Languages: C2-level German and advanced English proficiencyExperience: 1+ years in IT support (1st or 2nd level), ideally in a large organizationTechnical Skills: Solid understanding of Windows 10, Office 365, and MS Teams, with troubleshooting experience for both hardware and softwareSoft Skills: Strong analytical approach, attention to detail, and a high sense of responsibilityTools: Familiarity with ITSM ticket systems (ServiceNow experience is a plus)Additional: ITIL V4 knowledge is a plus; motivated to grow technical and interpersonal skillsWhat's in It for You? Competitive Remuneration: Based on experience and performanceFull Training Program: Comprehensive onboarding to get you fully equipped for the roleCareer Development: Access to career programs, specialized courses, and even language classesSupportive Team Environment: Join a dynamic and friendly team with a focus on growthPrime Location: Modern office in the heart of BarcelonaFlexible Work Schedule: Monday-Sunday, 09:00 AM - 06:00 PM (39-hour week)Ready to take your IT career to new heights? Apply today and be a part of our global team#J-18808-Ljbffr
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barcelona, España Cross Border Talents A tiempo completoOverview Join Us as a German-Speaking Technical Support Advisor in Barcelona! Are you passionate about IT support and fluent in German? We are seeking a Technical Support Advisor to deliver top-notch assistance to employees via phone, email, chat, and our self-service portal. You will play a key role in troubleshooting IT issues, supporting system...
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Barcelona, España Cross Border Talents A tiempo completoOverviewSolicitar este puesto es sencillo. Desplácese hacia abajo y haga clic en "Solicitar" para ser considerado para esta posición.Join Us as a German-Speaking Technical Support Advisor in Barcelona!Are you passionate about IT support and fluent in German? We are seeking a Technical Support Advisor to deliver top-notch assistance to employees via phone,...
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Barcelona, España Cross Border Talents A tiempo completoAre you passionate about IT support and fluent in German? Were seeking a Technical Support Advisor to deliver top-notch assistance to employees via phone, email, chat, and our self-service portal. Youll play a key role in troubleshooting IT issues, supporting system operations, and collaborating with 2nd-level support teams to resolve complex technical...
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German Speaking Technical Support
hace 1 semana
Barcelona, España Careerxtra A tiempo completo**Job Title: German-speaking Technical Support Specialist** **Location: Barcelona, Spain** We are currently expanding our team and seeking a talented individual to join us as a German-speaking Technical Support Specialist in our Barcelona office. **Responsibilities**: - Diagnose and troubleshoot technical issues, guiding customers through step-by-step...
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German-speaking Technical Support
hace 2 semanas
Barcelona, España City Job Offers A tiempo completo**German-speaking Technical Support in Barcelona** Do you have a technical background and you are looking for international experience in a fast moving and high tech environment? Great! Fulfil your dream and find a job today in sunny Barcelona! That’s exactly our job offer. **German-speaking B2B Technical Solutions Consultant** **The company**: Welcome...
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German IT Customer Support Advisor in Barcelona
hace 4 días
Barcelona, España Cross Border Talents A tiempo completoGerman IT Customer Support Advisor in Barcelona¿Listo para inscribirse? Antes de hacerlo, asegúrese de leer todos los detalles pertenecientes a este trabajo en la descripción a continuación.About the job German IT Customer Support Advisor in BarcelonaStep into the Role of a Technical Customer Support Specialist!Join a team that values creativity,...
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German Speaking Customer Advisor
hace 2 semanas
Barcelona, España Cross Border Talents A tiempo completoEmbark on an exciting career journey in the vibrant city of Barcelona We are a leading player in the software industry, dedicated to providing innovative solutions. As we expand our team, we're searching for dynamic individuals fluent in German to join us as Customer Advisors. No prior experience is necessary; we value individuals with diverse backgrounds...
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German speaking Technical Support Advisor
hace 4 semanas
Barcelona, España Velenosi&Meredith A tiempo completoWe are looking for a dedicated German Technical Support Advisor to join our team. In this role, you will be responsible for providing exceptional technical support to our customers, ensuring their satisfaction while resolving any issues they may encounter with our products or services. Key Responsibilities: Customer Assistance: Respond to customer inquiries...
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German Technical Support
hace 2 semanas
Barcelona, España Careerxtra A tiempo completo**Job Title: Hybrid German Technical Support Specialist** **Location: Barcelona, Spain (Hybrid)** We are committed to delivering exceptional customer experiences, and we are looking for a talented professional to provide technical support in the German language. **Position Overview**: As a Hybrid German Technical Support Specialist, you will play a...
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Technical German IT Customer Support – Barcelona
hace 4 días
Barcelona, España Cross Border Talents A tiempo completoA leading tech support company in Barcelona is seeking a German IT Customer Support Advisor to assist clients with technical inquiries and solutions.Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta oportunidad? Descúbralo a continuación.The role requires proficiency in German and English, along...
