German-speaking Technical Support

hace 6 días

Barcelona, España City Job Offers A tiempo completo

**German-speaking Technical Support in Barcelona**

Do you have a technical background and you are looking for international experience in a fast moving and high tech environment? Great Fulfil your dream and find a job today in sunny Barcelona That’s exactly our job offer.

**German-speaking B2B Technical Solutions Consultant**

**The company**:
Welcome to an American corporation that provides Internet-related product services, including internet search, mapping, cloud computing software and advertising.

**The role**:
You will solve technical and usage doubts of consumers that are using the company’s products and services. You are happy to build long-lasting relationships with clients through product support and troubleshooting.

**Your opportunity**:
Join an exciting and successful team at the heart of the IT world. A multicultural team awaits you. Be part of the success of an exciting brand.

**This is your new relocation job if**
- You have excellent communication skills in German and you are fluent in English (spoken and written)
- You have a strong tech and engineering background
- You are comfortable with networks and digital environments
- You have excellent communication skills
- You like helping others with their technical issues
- You are open to learn everything about new technologies
- You can talk about technical issues in non-technical terms
- You can operate in (occasional) high pressure situations
- You are able to work in rotating shifts (Monday-Friday from 09:00 to 21:00; Saturday-Sunday from 09:00 to 18:00)

**Sales experience is a plus

**Your day to day at work**
- Act like a B2B consultant capable of understanding customer’s business challenges and tailor a solution adapted to their need
- Assist with system laptops, wearable products or services related to their usage, such as System for smartphones or tablets and product objections
- Manage effectively all incoming incidents in a proper customer service tone
- Gather information from customers and advise on client policies

Keywords to success
- Techie
- Empathy
- Quick learner
- Team-player

**Benefits**:

- Full-time position (39 hours/week)
- Long term contract
- Inspiring and fun place to work
- Opportunity to join an international team
- Relocation bonus for #cityjobbers coming from abroad to cover your initial expenses

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