Remote Customer Success Manager

hace 5 días


España Veeva Systems A tiempo completo

Customer Success Manager - Safety/Pharmacovigilance Join to apply for the Customer Success Manager - Safety/Pharmacovigilance role at Veeva Systems Customer Success Manager - Safety/Pharmacovigilance Join to apply for the Customer Success Manager - Safety/Pharmacovigilance role at Veeva Systems Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Veeva is looking for a Customer Success Manager (CSM) to join our team in Europe, focused on ensuring the success of our customers utilizing Veeva Safety. As a CSM, you will be responsible for ensuring our customers’ success with Veeva’s Safety (pharmacovigilance) products and services. This is a great opportunity for someone who is passionate about working with customers, developing relationships, and working cross-functionally to improve the overall customer. Support 4-6 large, global pharmacovigilance customers post-implementation with Veeva Safety applications Lead meetings with customers to demonstrate success and identify additional value opportunities Provide strategic guidance to customers on best practices for Veeva Safety, helping them streamline their processes and achieve their business goals 7+ years working in life sciences, software, or consulting ~ Strong knowledge of drug safety and pharmacovigilance processes and regulations ~ Customer-facing consulting experience ~ Qualified candidates must be legally authorized to be employed in the EU. Veeva Systems does not anticipate providing sponsorship for employment visa status (eg H-1B or TN status) for this position Experience working with large global pharmaceutical companies Work Remotely If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at Seniority level Mid-Senior level Employment type Full-time Job function Product Management Industries Software Development, IT Services and IT Consulting, and Pharmaceutical Manufacturing Get notified about new Customer Success Manager jobs in Spain . Customer Success Manager - Online Brand Protection (Spanish Speaking) Customer Success Manager, SCADA & EMS (Remote in Spain) Customer Success Manager (Revolut People) Customer Success Manager - 12-month fixed-term contract Customer Success Manager | Spain | Medical Imaging Senior Customer Success Manager, Mid-Market | EMEA Customer Success Manager / Program Manager LeaseWorks Aeris Asset Customer Success Manager Enablement Coach & Customer Success Manager, Mid-Market



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