LeaseWorks Aeris Asset Customer Success Manager
hace 3 horas
LeaseWorks Aeris Asset Customer Success Manager Join to apply for the LeaseWorks Aeris Asset Customer Success Manager role at Portside Get AI-powered advice on this job and more exclusive features. About Portside, Inc. Portside is a leading provider of modern software solutions for the global aviation industry. As a fast‑growing SaaS company, we operate across three key verticals: business aviation, regional commercial aviation and aircraft leasing & finance. With nearly 300 team members spread across five continents, we support over 1,000 enterprise customers, helping them streamline and manage all aspects of their day‑to‑day operations. LeaseWorks LeaseWorks, a member of the Portside family, offers cloud‑based asset management, customer relationship management and other software solutions designed to help airlines and aircraft lessors save time, reduce costs, optimise revenue and manage risk. Job Summary As a Customer Success Manager, you will play a key role in building and maintaining strong, long‑term customer relationships while ensuring customer satisfaction and driving success. Your focus will be on streamlining processes related to fleet acquisition, financing, leasing and disposal. This role involves collaborating closely with lessors and airline customers to understand their needs, lead implementations, anticipate gaps and support product management in addressing those gaps. In addition, you will work closely with our software engineering team to enhance product functionality and overall customer experience. Key Responsibilities Maintain a deep understanding of the company's products and underlying technology (Salesforce.com platform) to effectively advise and educate customers on how to best leverage the features of the platform. Develop and maintain strong relationships with the assigned customers, serving as the main point of contact for any questions, issues or requests. Continuously monitor customer usage and engagement to identify potential issues or opportunities for upselling and expansion of services. Provide training and guidance to ensure a smooth and successful onboarding experience. Address and resolve customer concerns or problems in a timely and effective manner, working closely with cross‑functional teams when necessary. Gather feedback from customers and relay it to relevant departments to drive product enhancements. Provide regular reports and updates on customer health, satisfaction and progress towards their goals to internal stakeholders. Qualifications A high level of motivation, a deep passion for aviation and a strong interest in technology. Bachelor’s degree or equivalent work experience. Minimum of 2 years of experience in a customer‑facing role. Knowledge of the aircraft leasing industry. Salesforce technical experience is a plus. What We Offer Competitive base salary Fully remote work Generous time‑off policy Opportunities for professional development and career advancement. Dynamic, collaborative, and fast‑growing work environment. Seniority level Entry level Employment type Full‑time Job function Other Industries Software Development Referrals increase your chances of interviewing at Portside by 2x. Get notified about new Customer Success Manager jobs in Spain . Madrid, Community of Madrid, Spain 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly to each article, started with the help of AI. #J-18808-Ljbffr
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LeaseWorks Aeris Asset Customer Success Manager
hace 3 horas
España Portside A tiempo completoLeaseWorks Aeris Asset Customer Success Manager Join to apply for the LeaseWorks Aeris Asset Customer Success Manager role at Portside Get AI-powered advice on this job and more exclusive features. Portside is a leading provider of modern software solutions for the global aviation industry. As a fast‐growing SaaS company, we operate across three key...
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Remote Customer Success Manager
hace 5 días
España Veeva Systems A tiempo completoCustomer Success Manager - Safety/Pharmacovigilance Join to apply for the Customer Success Manager - Safety/Pharmacovigilance role at Veeva Systems Customer Success Manager - Safety/Pharmacovigilance Join to apply for the Customer Success Manager - Safety/Pharmacovigilance role at Veeva Systems Veeva Systems is a mission-driven organization and pioneer in...
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Aeris Match Customer Success Manager
hace 5 días
España Rippling A tiempo completoPortside is a leading provider of modern software solutions for the global aviation industry. As a fast-growing SaaS company, we operate across three key verticals: business aviation, regional commercial aviation, and aircraft leasing & finance. With nearly 300 team members spread across five continents, we support over 1,000 enterprise customers, helping...
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Remote Customer Success Manager
hace 5 días
España Rippling A tiempo completoPortside is a leading provider of modern software solutions for the global aviation industry. As a fast-growing SaaS company, we operate across three key verticals: business aviation, regional commercial aviation, and aircraft leasing & finance. With nearly 300 team members spread across five continents, we support over 1,000 enterprise customers, helping...
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Customer Success Manager
hace 5 días
España Veeva Systems A tiempo completoCustomer Success Manager - Safety/Pharmacovigilance Join to apply for the Customer Success Manager - Safety/Pharmacovigilance role at Veeva Systems Customer Success Manager - Safety/Pharmacovigilance Join to apply for the Customer Success Manager - Safety/Pharmacovigilance role at Veeva Systems Veeva Systems is a mission-driven organization and pioneer in...
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Operations Manager
hace 2 semanas
España Revolut A tiempo completoJoin to apply for the Operations Manager (Revenue) role at Revolut Join to apply for the Operations Manager (Revenue) role at Revolut More visibility, more control, and more freedom. More visibility, more control, and more freedom. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. They're...
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Remote Customer Success Manager
hace 2 semanas
España CrowdStrike A tiempo completoJoin to apply for the Customer Success Manager (Remote, ESP) role at CrowdStrike As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced...
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Remote Customer Success Manager
hace 5 días
España Rippling A tiempo completoA leading software solutions provider in Spain is seeking a Customer Success Manager to build and maintain long-term relationships with customers. The successful candidate will ensure customer satisfaction, drive success, and collaborate with customers and teams to enhance the overall experience. A minimum of 2 years in a customer-facing role is required,...
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Customer Success Manager
hace 2 semanas
España CrowdStrike A tiempo completoJoin to apply for the Customer Success Manager (Remote, ESP) role at CrowdStrike As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced...
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German Market Customer Success Manager
hace 2 semanas
España JR Spain A tiempo completoA leading software company based in Spain is seeking a skilled Customer Success Manager to oversee client onboarding and ensure their success with the platform. This role requires strong German and English proficiency, as well as experience in the SaaS industry. You'll be responsible for managing client relationships, supporting digital strategies, and...
