Customer Care Lead — Experience

A leading multinational company in Madrid is seeking a Customer Care Supervisor to lead and manage the customer care team. The role involves developing and implementing customer service policies, monitoring customer interactions, and collaborating with other teams to enhance customer experience. Ideal candidates should have proven management experience and...

Job descriptionTítulo del puesto: Customer Care Specialist Ubicación: Barcelona, España Incorporación: Febrero 2026Sobre la Empresa UTA Edenred es líder europeo en servicios de movilidad. Con más de 90.500 puntos de aceptación en 40 países, ofrecemos soluciones para flotas comerciales: acceso a combustibles convencionales y alternativos, red de carga...

Lead, coach, and manage the customer care team to meet performance and quality standards Develop and implement customer service policies, procedures, and best practices Collaborate with sales, product, and operations teams to improve customer experience Identify trends in customer feedback and recommend process improvements Manage staffing, scheduling, and...

Customer Care Supervisor • Madrid, Madrid, Spain Responsibilities Lead, coach and manage the customer care team to meet performance and quality standards. Develop and implement customer service policies, procedures and best practices. Monitor customer interactions across channels (phone, email). Collaborate with sales, product and operations teams to...

Customer Care Supervisor • Madrid, Madrid, Spain Responsibilities Lead, coach and manage the customer care team to meet performance and quality standards. Develop and implement customer service policies, procedures and best practices. Monitor customer interactions across channels (phone, email). Collaborate with sales, product and operations teams to...

A leading global corporation in Madrid seeks a Customer Care Manager to lead a team focused on high performance and quality standards. The role involves developing customer service policies, monitoring interactions, and collaborating across teams to enhance the customer experience. Candidates should be able to identify trends in feedback and implement...

A leading global corporation in Madrid seeks a Customer Care Manager to lead a team focused on high performance and quality standards. The role involves developing customer service policies, monitoring interactions, and collaborating across teams to enhance the customer experience. Candidates should be able to identify trends in feedback and implement...

A leading global corporation in Madrid seeks a Customer Care Manager to lead a team focused on high performance and quality standards. The role involves developing customer service policies, monitoring interactions, and collaborating across teams to enhance the customer experience. Candidates should be able to identify trends in feedback and implement...

Responsibilities Lead, coach, and manage the customer care team to meet performance and quality standards Develop and implement customer service policies, procedures, and best practices Monitor customer interactions across channels (phone, email) Collaborate with sales, product, and operations teams to improve customer experience Identify trends in customer...

Responsibilities - Lead, coach, and manage the customer care team to meet performance and quality standards - Develop and implement customer service policies, procedures, and best practices - Monitor customer interactions across channels (phone, email) - Collaborate with sales, product, and operations teams to improve customer experience - Identify...