Customer Care Supervisor
hace 5 días
Responsibilities Lead, coach, and manage the customer care team to meet performance and quality standards Develop and implement customer service policies, procedures, and best practices Monitor customer interactions across channels (phone, email) Collaborate with sales, product, and operations teams to improve customer experience Identify trends in customer feedback and recommend process improvements Manage staffing, scheduling, and training for the customer care team Ensure compliance with company policies and relevant regulations EEO Statement Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice. #J-18808-Ljbffr
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Customer care specialist
hace 6 días
Madrid, España Customer Care Specialist A tiempo completoJob descriptionTítulo del puesto: Customer Care Specialist Ubicación: Barcelona, España Incorporación: Febrero 2026Sobre la Empresa UTA Edenred es líder europeo en servicios de movilidad. Con más de 90.500 puntos de aceptación en 40 países, ofrecemos soluciones para flotas comerciales: acceso a combustibles convencionales y alternativos, red de carga...
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Customer Care Supervisor
hace 5 días
Madrid, España Carrier Corporation A tiempo completoCustomer Care Supervisor • Madrid, Madrid, SpainResponsibilitiesLead, coach and manage the customer care team to meet performance and quality standards.Develop and implement customer service policies, procedures and best practices.Monitor customer interactions across channels (phone, email).Collaborate with sales, product and operations teams to improve...
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Customer Care Supervisor
hace 1 semana
madrid, España Carrier Corporation A tiempo completoCustomer Care Supervisor • Madrid, Madrid, Spain Responsibilities Lead, coach and manage the customer care team to meet performance and quality standards. Develop and implement customer service policies, procedures and best practices. Monitor customer interactions across channels (phone, email). Collaborate with sales, product and operations teams to...
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Customer Care Supervisor
hace 1 semana
Madrid, España Carrier Corporation A tiempo completoCustomer Care Supervisor • Madrid, Madrid, Spain Responsibilities Lead, coach and manage the customer care team to meet performance and quality standards. Develop and implement customer service policies, procedures and best practices. Monitor customer interactions across channels (phone, email). Collaborate with sales, product and operations teams to...
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Customer Care Supervisor
hace 5 minutos
Madrid, Madrid, España Carrier A tiempo completoLead, coach, and manage the customer care team to meet performance and quality standardsDevelop and implement customer service policies, procedures, and best practicesMonitor customer interactions across channels (phone, email)Collaborate with sales, product, and operations teams to improve customer experienceIdentify trends in customer feedback and...
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Customer Care Supervisor
hace 6 días
Madrid, España Civitatis A tiempo completo¿Te apasionan los viajes, la cultura, el ocio y tienes ganas de participar en el crecimiento de la empresa Nº 1 en servicios turísticos en español? Nuestro equipo no para de crecer y buscamos personas con talento e ilusión por desarrollarse. Somos un equipo joven, multicultural e innovador que entiende cada día como un desafío y una nueva oportunidad...
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Customer Care Supervisor
hace 2 semanas
Madrid, España Carrier Global Corporation A tiempo completoResponsibilitiesLead, coach, and manage the customer care team to meet performance and quality standardsDevelop and implement customer service policies, procedures, and best practicesMonitor customer interactions across channels (phone, email)Collaborate with sales, product, and operations teams to improve customer experienceIdentify trends in customer...
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Customer Care Supervisor
hace 2 semanas
Madrid, España Carrier Global Corporation A tiempo completoResponsibilities - Lead, coach, and manage the customer care team to meet performance and quality standards - Develop and implement customer service policies, procedures, and best practices - Monitor customer interactions across channels (phone, email) - Collaborate with sales, product, and operations teams to improve customer experience - Identify...
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Customer Care Lead — Experience
hace 5 días
Madrid, España Carrier Corporation A tiempo completoA leading multinational company in Madrid is seeking a Customer Care Supervisor to lead and manage the customer care team. The role involves developing and implementing customer service policies, monitoring customer interactions, and collaborating with other teams to enhance customer experience. Ideal candidates should have proven management experience and...
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Customer Care Lead — Experience
hace 1 semana
Madrid, España Carrier Corporation A tiempo completoA leading multinational company in Madrid is seeking a Customer Care Supervisor to lead and manage the customer care team. The role involves developing and implementing customer service policies, monitoring customer interactions, and collaborating with other teams to enhance customer experience. Ideal candidates should have proven management experience and...
