Customer Care Specialist with German
hace 2 semanas
Deutschsprachiger Berater im Technical Support (m/w/d) bei Microsoft – Homeoffice in ganz Portugal
Microsoft sucht neue erfahrene Kolleginnen und Kollegen, die unser Team in Portugal verstärken Starte ab dem 14.10. in deine neue Karriere und genieße die Flexibilität, aus dem Homeoffice in ganz Portugal zu arbeiten. Erfolgreiche Bewerber erwarten ein Signing Bonus von 3000 EUR
Deine Aufgaben:
- Beratung und Support von Microsoft Firmenkunden (SMBs) und Microsoft Partnerunternehmen bei technischen Fragen.
- Kontaktaufnahme telefonisch (inbound und outbound) sowie schriftlich per E-Mail auf Deutsch und Englisch.
- Lösen von technischen Problemen in Zusammenarbeit mit IT-Administratoren, IT-Managern und anderen Mitarbeitern der Partnerunternehmen.
- Weiterleitung von Feedback und relevanten Prozessen an andere Teams.
Das bringst du mit:
- Mindestens 1 Jahr Erfahrung im technischen Support oder in der Systemadministration, idealerweise mit Kenntnissen in Software wie Intune, Teams, SharePoint oder Office 365.
- Ausgeprägte Kommunikationsfähigkeiten in Deutsch und Englisch.
- Fähigkeit, in einem dynamischen und anspruchsvollen Umfeld zu arbeiten.
- Problemlösungsorientiertes Denken und Handeln.
Das bieten wir dir:
- Starttermin bereits am 14.10.2024 – Sei schnell und sichere dir deinen Platz
- Homeoffice-Möglichkeit in ganz Portugal.
- Attraktives Gehalt und exzellente Karrierechancen in einem führenden internationalen Unternehmen.
Möchtest du die Chance ergreifen und deine Karriere bei Microsoft starten? Bewirb dich jetzt
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