Service Delivery Manager
hace 2 semanas
Service Delivery Manager – NTT DATA, Inc. Location: Remote – candidates can be based anywhere in Spain. We’re looking for a seasoned Service Delivery Manager to oversee the end‑to‑end delivery of managed services contracts, ensuring client satisfaction, contract profitability and service quality for our diverse client base. The role involves proactive client communication, project management, technical oversight and problem‑solving. Key Responsibilities Ensure client satisfaction by delivering services according to agreed definitions and SLAs. Act as primary point of contact for client inquiries, escalations and feedback. Understand client business needs to tailor required services. Deliver managed services while meeting SLAs and quality standards. Collaborate with technical teams to resolve incidents promptly. Monitor and assess client satisfaction regularly through feedback mechanisms. Take proactive measures to address concerns and continuously improve service quality. Develop
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Service Delivery Manager
hace 1 semana
Barcelona, España NTT DATA, Inc. A tiempo completoService Delivery Manager – NTT DATA, Inc.Location: Remote – candidates can be based anywhere in Spain.We’re looking for a seasoned Service Delivery Manager to oversee the end‑to‑end delivery of managed services contracts, ensuring client satisfaction, contract profitability and service quality for our diverse client base. The role involves...
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Service Delivery Manager
hace 2 semanas
Barcelona, España NTT A tiempo completoJOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT...
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Service Delivery Manager
hace 6 días
Barcelona, España NTT Ltd. A tiempo completoMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATA The Service...
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Service Delivery Manager
hace 2 semanas
barcelona, España NTT A tiempo completoMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Service...
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Service Delivery Manager
hace 4 días
Barcelona, España NTT A tiempo completoMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATA The Service...
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HR Service Delivery Manager
hace 2 semanas
Barcelona, España BIPO SERVICE A tiempo completo**Company Description** BIPO specializes in delivering global payroll and people solutions to help businesses thrive in today's international market. Our suite of Human Capital Management (HCM) solutions, including BIPO HR Management System (HRMS), Athena BI, Global Payroll Outsourcing (GPO) service, and Employer of Record (EOR) technology platform, offers...
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Service Delivery Manager
hace 2 semanas
Barcelona, España Talent-R A tiempo completoService Delivery Manager | Critical Incident & IT Operations | Spain Where: Hybrid – Barcelona City Center (onsite presence required, not daily)Who: Service Delivery Manager (Freelance or Permanent)Company: (Confidential – Global IT Organization)Location: Barcelona (Spain) The Company A global organization focused on digital transformation, service...
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Service Delivery Manager
hace 6 días
barcelona, España HCLTech A tiempo completoWe are looking for an expert to work as Delivery Lead! What do you need to fulfill this job? Experience as Service Delivery Manager (managing project on integration, data/HR) +12 years of experience Understand the client’s industry, business, and their critical business drivers. Ensure a robust governance process with all stakeholders (virtual and face to...
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IT Service Delivery Manager
hace 2 días
Barcelona, España Zurich Insurance A tiempo completo**Our opportunity** Join our dynamic IT team dedicated to: - Delivering high-quality IT services that meet the needs of our clients and staff - Implementing and managing service delivery processes, metrics, and reporting - Continuously improving our IT service delivery standards and practices As an IT Service Delivery Manager, you will oversee all aspects...
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Service Delivery Manager
hace 2 semanas
barcelona, España HCLTech A tiempo completoOur goal is to strengthen the brand in Spain. We are looking for an expert to work as Delivery Lead! What do you need to fulfill this job? Experience as Service Delivery Manager (managing project on integration,data/ HR) +12 years of experience Understand the client’s industry, business, and their critical business drivers. Ensure a robust governance...