Senior Partner Manager, Central
hace 2 semanas
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
The role will report to the Director – CEE Partner Management.
How will you make an impact in this role?
Key responsibilities:
- Oversight of current external recruitment and processing partners in CEE with responsibility for day-to-day relationship management.
- Engage with new and existing partners regarding transitioning to Payment Facilitation.
- Articulate strategy with partners regarding target merchant industry verticals and geographies.
- Work with marketing and partners on defined coverage goals.
- Liaise with partners to ensure best practices are shared and employed.
- Ensure partners' practices are aligned to contracts via direct project and process management.
- Manage updates and revisions to contracts for regulatory purposes.
- Deliver training to partner sales teams on the American Express Value Proposition.
- Oversee compliance and regulatory requirements.
- Manage internal business stakeholder relationships across the American Express matrix organization.
- Maintain up-to-date knowledge of the external acquiring landscape.
Minimum Qualifications:
- Track record of managing external partners and driving results through commercial relationships.
- Excellent communication skills, able to synthesize complex data into manageable actions.
- Ability to interact with internal and external audiences across all levels.
- Strong process and project management skills.
- Ability to build and leverage internal and external relationships.
- Proven self-starter with the ability to work independently and in a team environment.
- Attention to detail and analytical prowess.
- High degree of cultural sensitivity.
- Fluent English speaker required – Polish extremely desirable.
- Able to travel up to 25% of the time.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. Benefits include:
- Support for financial well-being and retirement.
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
- Generous paid parental leave policies (depending on your location).
- Free access to global on-site wellness centers (depending on location).
- Free and confidential counseling support through our Healthy Minds program.
- Career development and training opportunities.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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