Senior Partner Manager, Central

hace 2 semanas


Centro, España American Express A tiempo completo
Senior Partner Manager, Central & Eastern Europe

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

The role will report to the Director – CEE Partner Management.

How will you make an impact in this role?

Key responsibilities:

  • Oversight of current external recruitment and processing partners in CEE with responsibility for day-to-day relationship management.
  • Engage with new and existing partners regarding transitioning to Payment Facilitation.
  • Articulate strategy with partners regarding target merchant industry verticals and geographies.
  • Work with marketing and partners on defined coverage goals.
  • Liaise with partners to ensure best practices are shared and employed.
  • Ensure partners' practices are aligned to contracts via direct project and process management.
  • Manage updates and revisions to contracts for regulatory purposes.
  • Deliver training to partner sales teams on the American Express Value Proposition.
  • Oversee compliance and regulatory requirements.
  • Manage internal business stakeholder relationships across the American Express matrix organization.
  • Maintain up-to-date knowledge of the external acquiring landscape.

Minimum Qualifications:

  • Track record of managing external partners and driving results through commercial relationships.
  • Excellent communication skills, able to synthesize complex data into manageable actions.
  • Ability to interact with internal and external audiences across all levels.
  • Strong process and project management skills.
  • Ability to build and leverage internal and external relationships.
  • Proven self-starter with the ability to work independently and in a team environment.
  • Attention to detail and analytical prowess.
  • High degree of cultural sensitivity.
  • Fluent English speaker required – Polish extremely desirable.
  • Able to travel up to 25% of the time.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. Benefits include:

  • Support for financial well-being and retirement.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
  • Generous paid parental leave policies (depending on your location).
  • Free access to global on-site wellness centers (depending on location).
  • Free and confidential counseling support through our Healthy Minds program.
  • Career development and training opportunities.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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