Customer Support Representative for Technology Company

hace 1 mes


Barcelona, España Blu Selection A tiempo completo

Become a Customer Support Representative for an international Technology Company in the heart of Budapest. Join a dynamic team and embark on a rewarding journey, shaping the future of technology support while enjoying life in one of Europe’s most vibrant capitals.

What’s in it for you?

  • Type of contract: Permanent contract after a 3-month probation period.

  • Working hours: Full-time (40h/week) Monday – Friday 9:00 – 17:30.

  • Salary conditions: 550,000 HUF gross/month + 30,000 HUF language bonus + 70,000 HUF gross bonus after probation + meal allowance after probation.

  • Health insurance provided from the beginning.

  • Paid professional training.

  • Employee discounts.

  • Fun and engaging company-wide initiatives.

  • Excellent work culture.


For international candidates:

  • Paid flight ticket to Budapest and 1 week of accommodation.

  • Up to 30 days of annual leave according to Hungarian law.

Your responsibilities and impact working as a Customer Support Representative will include:
  • Responding to customer inquiries via phone and email within given timescales, efficiently and effectively.

  • Developing and maintaining a full technical understanding of the company's products and services.

  • Assisting customers with product setup, troubleshooting, and providing usage guidance.

  • Accurately logging all customer interactions and issues following company procedures.

  • Escalating complex issues to the appropriate department or senior staff when necessary.

  • Managing and updating all administration.

Skills, qualifications, and interests you need to succeed in this role:
  • A native-level proficiency in German and a minimum C1 level of English.

  • A valid Hungarian work permit (required).

  • Living in or willing to relocate to Budapest for an international career and life experience.

  • Keeping up-to-date with social media trends and practices.

  • Resilience to sensitive content, demonstrating emotional maturity and professional detachment.

  • Motivation and commitment to perform the assigned tasks effectively.

  • Excitement about intercultural communication and embracing the expatriate lifestyle.

Your Future Company:

Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be a member of a team behind the best experiences for over 750 of the world’s leading and digital-first brands. Their innovative solutions, technology, and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

What should you expect from living in Budapest?

  • A beautiful city with stunning architecture and rich history.

  • Affordable living in a European capital.

  • Delicious Hungarian cuisine and a lively cafe culture.

  • Friendly people, a welcoming expat community, and a high standard of living.

  • A vibrant cultural scene and a well-connected location in Central Europe.

Are you ready to take the next step in your career and enjoy life in Budapest? Apply today

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