Danish Customer Support Representatives for Pandora

hace 4 meses

Barcelona, España Teleperformance Greece A tiempo completo

**_Ready to give a voice to people's loves? Work with us for Pandora, the world's most loved jewellery brand_**:
***Are you passionate about jewellery and customer support? Teleperformance Greece collaborates with Pandora, the world’s top** **jewellery designer and manufacturer, looking for Customer Support Representatives to join the team.**
- Everyday people around the world share facets of who they are and what matters to them through their Pandora jewelry._

**_Be the one who will voice to people's loves, join our team_**

**What you will do**:

- Respond to pricing and product inquiries, order status, tracking inquiries and order cancellations.
- As a brand ambassador - provide promotion support, being knowledgeable about current promotions and new offers.
- Handle account and billing issues, along with order upselling, troubleshooting, fraud order and returns, based on policy provided through training guidelines.
- Exchanging ideas and solutions with your colleagues
- Turning every customer into a happy customer

**What you will bring**:

- Excellent command of **Danish**:

- Good knowledge of **English**:

- Great communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Ability to multitask and have strong interpersonal skills.
- Ability to work in rotating shifts and availability to work overtime when/if required.
- Work experience in customer support will be considered as an advantage
- A positive and adventurous attitude

**What we offer**:

- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- **Referral Program**: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth &** **development opportunities**:

- **Special events** as well as **community & social responsibility initiatives**:

- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a** **Great Place to Work-Certified Company** that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering **equal opportunities** **to all, regardless of gender, ethnicity, religion, culture or age.

**Thinking about relocating and wondering about cost of living in Greece? Get an idea here**:
Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is among the lowest in Europe, **according to Greek authorities and the EURES network**. No wonder Greece is a popular destination for tourists and expats alike.

**Find out more**:
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