Information Technology Support Engineer

hace 5 días


Madrid, España HCLTech A tiempo completo

Our goal is to strengthen the brand in Spain. We are looking for an expert to work as L3 Support EngineerBachelor's or Master's degree in Computer Science, Information Systems, or equivalentIn a typical day as a Senior Software dev/L3 support Engineer, you would:• Be responsible for troubleshooting all L3 cases open for complex products and platforms, including finding the cause of the issue, solve the issue, testing, and generation of patches• Work on Container deployment flavor of the product as well which is recently released• Work closely with L2 support, development and delivery teams to analyze, debug, and resolve product issues• Good programming skills in any language (Java, Python, Shell scripting) with objects, Linux, Unix scripting (Bash)• Knowledge/Willingness on Virtualization and Containerization technologies (Docker & Kubernetes)• CI/CD: Jenkins, GitHub Actions, Ansible



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