Field Support Engineer

hace 1 semana


Madrid, España AVASO Technology Solutions A tiempo completo

Field Support Engineer at AVASO Technology Employment Type: Full Time Contract Company Overview: AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.We are seeking an experiencedField Support Engineerto join our team inBarcelona, Spain.The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach.Provide technical support as point of contact for IT for the site. End-user desktop, laptops, office IT with smart hand support for network and servers. Installation support for various software on end user systems and servers when required New users onboarding preparing IT assets and tools. Offboarding support, collecting IT assets and sanitizing IT assets and keep in stock. Executive / VIP support. Coordination and remote hand support to backend team for Network & server smart hand support. IP phone, Video conference support, Level 1 Multifunction Printers support. Supporting midrange servers. Supporting network devices such as switches, routers, Wireless Aps with the help of backend team. Handing tickets on ServiceNow or similar ticketing system. Application-support with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and SharePoint. Troubleshooting MS Windows 10. Troubleshooting MS Office 365 issues for end-users. Office IT Asset Management. Coordinate external vendors when engaged for support. Work independently and coordinate inhouse IT projects. Engineer should manage most of their time around activities involving BAUs - SLAs, CSAT, Response Time to Client, Average Resolution time, Open incident backlog and maintaining SOP’s and Runbooks for global team use Should provide technical guidance to Site Tech, prioritization on workload and resource capacity planning Asset / stock management / E-Waste, Site Tech Onboarding / Training / Process alignment / Documentation, Onsite Training / User Education, Vendor Coordination5+ years’ experience in IT support demonstrating increasing levels of responsibility and technical expertise in a corporate enterprise environment. ~ In-depth knowledge of Microsoft Windows 7 and Windows 10 operating systems and their related remote access. ~ Knowledge & experience with ServiceNow or similar ticketing system. ~ Familiarity with Microsoft server technologies and their associated user management tools, including Active Directory, Office 365, SharePoint, File, Print, DHCP, and DNS.Join adynamic and innovative teamwith a global presence. Work withcutting-edge technologiesto shape the future of IT solutions.AVASO Technology Solutions (referred as “AVASO”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity.



  • madrid, España Roche A tiempo completo

    Field Service/Support Engineer – Valencia Join Roche and apply for the Field Service/Support Engineer – Valencia role. At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing...


  • Madrid, España Wipro Limited A tiempo completo

    Â Overview: Wipro Ltd, with **75 years of expertise, delivers** Global **Information Technology, Consulting and Business Process Services** **,** in Cognitive Computing, Hyper-automation, Robotics, Cloud, Analytics and Emerging Technologies for international leading organisation across the World in diverse domains such as Aerospace and Defense, Capital...


  • madrid, España Agfa-Gevaert A tiempo completo

    A leading imaging solutions company in Madrid is seeking a Field Service Engineer to provide technical service and support for Agfa and third-party products. Responsibilities include installation, maintenance, and troubleshooting of inkjet equipment, ensuring high customer satisfaction and effective relationships. The ideal candidate has a degree in...


  • Madrid, España Agfa-Gevaert A tiempo completo

    A leading imaging solutions company in Madrid is seeking a Field Service Engineer to provide technical service and support for Agfa and third-party products.Para presentar una candidatura, simplemente lea la siguiente descripción del puesto y asegúrese de adjuntar los documentos pertinentes.Responsibilities include installation, maintenance, and...

  • Field Service

    hace 7 días


    madrid, España Wooptix A tiempo completo

    At Wooptix , we are pushing the boundaries of optical metrology in the semiconductor industry, and we are looking for a Field Service & Application Support Engineer to join our dynamic team. Madrid (Spain) and Grenoble (France) – Semiconductor Division – Full-Time (Remote and On-Site) Job Overview: As a Field Service & Application Support Engineer, you...

  • Field Service Engineer

    hace 2 semanas


    Madrid, Madrid, España Foton Trucks España A tiempo completo

    Field Service EngineerLocation:Spain (frequent travel required)Foton Trucks España, part of the global Foton Motor group and represented byAcendix, is responsible for the development and support of the Foton commercial vehicle network in Spain. As part of our commitment to technical excellence and customer satisfaction, we are looking to strengthen our...

  • Field Service Engineer

    hace 16 horas


    Madrid, España ABB A tiempo completo

    **Field Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Field Engineer

    hace 16 horas


    Madrid, España Skyworth Digital A tiempo completo

    **Main Responsibilities** - To keep daily contact with customer R&D departments and with Skyworth in China. - To understand the technical planning of the projects in accordance to customers’ needs and recognize potential technical risks of product delivery. - To conduct performance tests of the products in each stage of the project. - To actively...


  • Madrid, España F. Hoffmann-La Roche Gruppe A tiempo completo

    Una importante empresa de diagnóstico busca un Field Service Engineer en Madrid que garantice la eficiencia en el servicio técnico a sistemas y soluciones. Se requiere un grado en ingeniería técnica, fluidez en español e inglés, y experiencia en soporte de campo. El candidato ideal será responsable del mantenimiento preventivo y correctivo, la...

  • Field Service Engineer

    hace 5 días


    Madrid, España Emerson A tiempo completo

    Emerson – Madrid, Community of Madrid, SpainJob Title: Field Service Engineer (Spain & Portugal Service Group)Are you a driven engineering professional looking to make a real impact in a dynamic, innovative company? Join our team in Madrid as a Field Service Engineer and be a member of our Service Group, focused on providing professional and suitable...