Team Leader, Leads Management Team
hace 4 semanas
Ubicación: Madrid, MD, ES, 28037Empresa: MSX INTERNATIONAL¿Tienes sólida experiencia liderando equipos de Contact Centers con operaciones para múltiples mercados y estás en disposición de enfrentarte a nuevos desafíos?Este es tu rol en MSXObjetivo del puesto:La función principal de Team Leader será gestionar un equipo multilingüe de agentes de Leads Management, cuya función principal es la de cualificación de leads, conversión de clientes potenciales en ventas mediante la implementación de campañas de Outbound Sales.Liderar al equipo de agentes para lograr sus objetivos.Revisión de KPIs y SLAs del proyecto.Desarrollo e implantación de procesos de mejora continua.Mantener la motivación del equipo.Organización y participación en las reuniones de seguimiento del desempeño de Contact Center con Project Manager.Participación en los procesos de selección.Formación de nuevas incorporaciones.Control de calidad de llamadas, chats y otros canales.Tebuscamosa ti si:Tienes amplio conocimiento y experiencia del sector de atención al cliente.Experiencia en Outbound sales, ventas B2B o desarrollo de negocios.Experiencia en el sector, liderando equipos multilingües, con operaciones para distintos mercados.Habilidad en el trato con clientes.Habilidad para dirigir personas.Habilidad para la toma de decisiones.Habilidades de comunicación. Capacidad para persuadir.Imprescindible dominio del idioma inglés (mínimo B2) y español.Experiencia en el uso de diferentes sistemas CRM.Contrato indefinido a jornada completa. 40 horas a la semana, lunes – viernes.Formarás parte de un gran equipo de profesionales en una compañía consolidada internacionalmente.Adquirirás una visión global del sector del automóvil, relacionándote con clientes, proveedores, consultores y concesionarios.MSX Bazaar: Portal de compras colectivas con grandes descuentos para empleados.23 días laborables según convenio colectivo + 3 días extra.Plan de formación interna.¿Crees que eres la personal ideal para esta posición? Queremos conocerte Inscríbete a la oferta rápidamente y revisaremos tu candidatura.
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Team Leader, Leads Management Team
hace 4 semanas
Centro, España MSX INTERNATIONAL A tiempo completoTeam Leader, Leads Management Team. ¿Tienes sólida experiencia liderando equipos de Contact Centers con operaciones para múltiples mercados y estás en disposición de enfrentarte a nuevos desafíos? ¡Este es tu rol en MSX! Objetivo del puesto: La función principal de Team Leader será gestionar un equipo multilingüe de agentes de Leads Management,...
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KAM Support
hace 4 semanas
Centro, España Kone México A tiempo completoKAM Support & Document Management Team LeaderLocation: MadridTime Type: Full-timePosted on: 3 days agoJob Requisition ID: R0641377The role of Team Leader manages, evaluates, develops, and leads Customer Service teams to ensure that the organization’s customer service and administration strategy is implemented and executed effectively, consistently, and...
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KAM Support
hace 2 semanas
Centro, España Kone México A tiempo completoKAM Support & Document Management Team Leader Location: Madrid Time Type: Full-time Posted on: 3 days ago Job Requisition ID: R0641377 The role of Team Leader manages, evaluates, develops, and leads Customer Service teams to ensure that the organization’s customer service and administration strategy is implemented and executed effectively, consistently,...
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KAM Support
hace 4 semanas
Centro, España Kone México A tiempo completoKAM Support & Document Management Team LeaderLocation: MadridTime Type: Full-timePosted on: 3 days agoJob Requisition ID: R0641377The role of Team Leader manages, evaluates, develops, and leads Customer Service teams to ensure that the organization’s customer service and administration strategy is implemented and executed effectively, consistently, and...
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KAM Support
hace 4 semanas
Centro, España Kone México A tiempo completoKAM Support & Document Management Team LeaderLocations: MadridTime Type: Full TimePosted On: Gisteren geplaatstJob Requisition ID: R0641377The role of Team Leader manages, evaluates, develops, and leads Customer Service teams to ensure that the organization’s customer service and administration strategy is implemented and executed effectively,...
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KAM Support
hace 2 semanas
Centro, España Kone México A tiempo completoKAM Support & Document Management Team Leader Location: Madrid Time Type: Full-time Posted on: 3 days ago Job Requisition ID: R0641377 The role of Team Leader manages, evaluates, develops, and leads Customer Service teams to ensure that the organization’s customer service and administration strategy is implemented and executed effectively, consistently,...
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KAM Support
hace 2 semanas
Centro, España Kone México A tiempo completoKAM Support & Document Management Team Leader Locations: Madrid Time Type: Full Time Posted On: Gisteren geplaatst Job Requisition ID: R0641377 The role of Team Leader manages, evaluates, develops, and leads Customer Service teams to ensure that the organization’s customer service and administration strategy is implemented and executed effectively,...
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Team Leader
hace 4 semanas
Centro, España Environmental Resources Management (ERM) A tiempo completoTeam Leader - Southern EuropeERM is the world’s largest pure-play sustainability consultancy and we have been named as a leader in the ESG & Sustainability Consultancy industry, according to new independent research. We have an impressive client base including over 50% of global Fortune 500 companies. Our consultants deliver on high-profile and some of the...
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Team Leader
hace 1 semana
Centro, España Schiller International University A tiempo completoYour mission The Team Leader - Student Counselors is responsible for overseeing a team of Student Counselors focused on achieving enrollment targets through high-volume outreach and effective student engagement. This role includes setting performance goals, monitoring team productivity, providing coaching, and implementing strategies to maximize...
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Team Leader Senior
hace 4 semanas
Centro, España Adecco A tiempo completoDesde Adecco seleccionamos Team Leader para empresa referente en soluciones de atención al cliente. Buscamos incorporar un Team Leader que gestione el talento interno y asegure la eficiencia en los procesos de selección a través de ETTs en todas las áreas a nivel nacional.Responsabilidades:Gestionar y desarrollar el talento interno del equipo.Supervisar...
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Team Leader
hace 4 semanas
Centro, España Motork A tiempo completoTeam Leader - Software - Madrid - MotorkAbout usMotorK is the leading sales and marketing technology company in Europe, specialised in the automotive sector. At MotorK our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.We are on a fast and...
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Team Leader
hace 2 semanas
Centro, España Motork A tiempo completoTeam Leader - Software - Madrid - Motork About us MotorK is the leading sales and marketing technology company in Europe, specialised in the automotive sector. At MotorK our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and...
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Oliver Wyman
hace 1 semana
Centro, España Mercer A tiempo completoOliver Wyman - Data and Analytics - Associate Team Leader / Team Leader - Madrid Oliver Wyman is a global leader in management consulting that combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Our mission is to help clients achieve lasting success by solving their most...
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Team Leader
hace 7 días
Centro, España BySidecar A tiempo completoBuscamos a un/a Team Leader experto en la vertical de energía Que nos ayude a focalizar las capacidades y energías de los consultores para lograr los objetivos de la campaña. ¿Qué harías? Consultar informes de KPI's del día anterior: Campaña y consultores y acumulados. Así como seguimiento de resultados en tiempo real. Dar indicaciones al equipo...
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Vendor Management Team Coordinator
hace 4 semanas
Centro, España Localizationacademy A tiempo completoCOMPANY DESCRIPTION & JOB PURPOSEHello, weu2019re Toppan Digital Language. Weu2019re a language solutions provider thatu2019s enabled by tech. Our mission is to help global companies with high-risk, business-critical content sell with confidence in any language.We aim to be the #1 localization partner for companies in life sciences and healthcare, market...
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AR/AP Team Leader
hace 4 semanas
Centro, España Sulzer A tiempo completoCT HQ & SBD-E484 AR / AP Team Leader - Full Time - Madrid, Spain Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. Join us at Sulzer Chemtech as a Team Leader AP / AR and become part of a successful...
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Vendor Management Team Coordinator
hace 2 semanas
Centro, España Localizationacademy A tiempo completoCOMPANY DESCRIPTION & JOB PURPOSE Hello, weu2019re Toppan Digital Language. Weu2019re a language solutions provider thatu2019s enabled by tech. Our mission is to help global companies with high-risk, business-critical content sell with confidence in any language. We aim to be the #1 localization partner for companies in life sciences and healthcare, market...
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Sales Team Leader
hace 4 semanas
Centro, España GRANADO A tiempo completoThe Sales Team Leader will be responsible for achievement of sales objectives established by the company, encouraging store team sales performance, delivering operational excellence and brand standards through daily management of store staff, inventory, merchandise, and store execution as per corporate standard and guidelines.This position maintains a high...
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Oliver Wyman
hace 4 semanas
Centro, España ES006 Oliver Wyman (Spain) Sl A tiempo completoDescription : WHO WE ARE WHO WE ARE Oliver Wyman is a global leader in management consulting that combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Our mission is to help clients achieve lasting success by solving their most complex problems and seizing their biggest...
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Sales Team Leader
hace 2 semanas
Centro, España GRANADO A tiempo completoThe Sales Team Leader will be responsible for achievement of sales objectives established by the company, encouraging store team sales performance, delivering operational excellence and brand standards through daily management of store staff, inventory, merchandise, and store execution as per corporate standard and guidelines.This position maintains a high...