KAM Support
hace 4 semanas
KAM Support & Document Management Team LeaderLocation: MadridTime Type: Full-timePosted on: 3 days agoJob Requisition ID: R0641377The role of Team Leader manages, evaluates, develops, and leads Customer Service teams to ensure that the organization’s customer service and administration strategy is implemented and executed effectively, consistently, and according to the established guidelines and budgets.The Document Management and KAM Support Team Leader executes customer centricity in his/her respective team across Italy, Spain, Portugal, and Andorra. This role develops his/her team and ensures operational excellence.Responsibilities and Key Activities:People management: Facilitates information sharing and creates a collaborative working environment.Drives competence development in the team.Monitors and leads performance.Uses Customer Service data to bring forward ideas to improve customer experience.Ensures team compliance with company policies.Manages the team’s operation within budget.Ensures processes are followed according to defined global processes.Meets KPI targets.Ensures customers’ complaints are promptly replied to and followed up.Professional Requirements:People leadership skills.Native speaker of Spanish; good level of English is an asset; Italian and Portuguese are a plus.IT knowledge.Prior working experience in Customer Service or Administration and team leading.Customer Management skills.Higher vocational diploma in technical or commercial sciences.At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us, and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and daily practice. We follow ethical business practices and seek to develop a culture of working together where co-workers trust and respect each other, and good performance is recognized. We are proud to offer a range of experiences and opportunities that will help you achieve your career and personal goals and enable you to live a healthy and balanced life.
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KAM Support
hace 4 semanas
Centro, España Kone México A tiempo completoKAM Support & Document Management Team LeaderLocation: MadridTime Type: Full-timePosted on: 3 days agoJob Requisition ID: R0641377The role of Team Leader manages, evaluates, develops, and leads Customer Service teams to ensure that the organization’s customer service and administration strategy is implemented and executed effectively, consistently, and...
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KAM Support
hace 4 semanas
Centro, España Kone México A tiempo completoKAM Support & Document Management Team LeaderLocations: MadridTime Type: Full TimePosted On: Gisteren geplaatstJob Requisition ID: R0641377The role of Team Leader manages, evaluates, develops, and leads Customer Service teams to ensure that the organization’s customer service and administration strategy is implemented and executed effectively,...
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KAM Support
hace 2 semanas
Centro, España Kone México A tiempo completoKAM Support & Document Management Team Leader Location: Madrid Time Type: Full-time Posted on: 3 days ago Job Requisition ID: R0641377 The role of Team Leader manages, evaluates, develops, and leads Customer Service teams to ensure that the organization’s customer service and administration strategy is implemented and executed effectively, consistently,...
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KAM Support
hace 2 semanas
Centro, España Kone México A tiempo completoKAM Support & Document Management Team Leader Locations: Madrid Time Type: Full Time Posted On: Gisteren geplaatst Job Requisition ID: R0641377 The role of Team Leader manages, evaluates, develops, and leads Customer Service teams to ensure that the organization’s customer service and administration strategy is implemented and executed effectively,...
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Centro, España Atlas Copco A tiempo completoPassionate people create exceptional thingsThe RoleIn this position, you will approach customers from all segments of Assembly Industry (Vehicle Industry, Aerospace, Offroad, to promote and develop our new portfolio of Data Driven Services and Software support Solutions from customer connection to custom and valued paying solutions. You will also ensure...
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Centro, España Atlas Copco A tiempo completoPassionate people create exceptional things The Role In this position, you will approach customers from all segments of Assembly Industry (Vehicle Industry, Aerospace, Offroad, to promote and develop our new portfolio of Data Driven Services and Software support Solutions from customer connection to custom and valued paying solutions. You will also ensure...
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Category Development Manager
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Centro, España Takeda A tiempo completoBy clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job...
