Customer Service

hace 18 horas

Madrid, España Laboratoires Grand Fontaine A tiempo completo

Laboratoires Grand Fontaine is an international company headquartered in Barcelona, specialized in medical nutrition products. We are looking for an intern to support our Sales team. We offer a strong learning experience and real opportunities for professional development in a dynamic, committed, and growing organization.Main TaskThe Customer Service & Commercial Assistant will support the team in the following areas :Provide customer support (mainly via email and phone), ensuring an excellent customer experience.Manage and process orders end-to-end, coordinating lead times, stock and deliveries with Supply / Logistics.Track orders, pricing and customer forecasts.Maintain customer databases and commercial documentation up to date.Support the Sales team with quotations, proposals and sales documentation.Prepare periodic sales reports.Manage incidents and customer claims in coordination with Quality and other departments.Coordinate internally with different teams to ensure customer needs are met.Prepare meeting minutes / summaries for customer meetings.Your ProfileCurrently studying or recently graduated in Business Administration, Commerce or similar.6Interest in developing a career in Customer Service and Sales support in a B2B environment.Good command of MS Office, especially Excel.Organized, proactive and detail-oriented.Strong communication skills and customer-oriented mindset.Ability to collaborate with multiple departments.Professional English & Spanish level (mandatory).Job LocationBarcelonaStart date: JanuaryWhat we offer6-month internship.Possibility of a permanent contract after the internship, subject to performance and business needs.A dynamic, high-performance environment where you can learn, develop your talent and make a real impact.Convenient headquarters in Barcelona city center.Flexibility and home office options.#J-18808-Ljbffr

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