Customer service specialist
hace 3 semanas
Monteloeder, Elche, Alicante | Suan Nutra Group At Monteloeder, we are looking for a Customer Service Specialist to join our team and support our commercial and operations activities in a B2 B, regulated environment. This role is key to ensuring excellent customer service throughout the order lifecycle, working closely with Sales, Quality, Supply Chain and Logistics teams. Your main responsibilitiesAct as the main point of contact for customers regarding orders, deliveries, documentation and operational inquiries. Support the Sales team by ensuring accurate and timely order management and customer follow-up. Enter and manage commercial orders in the ERP system. Track offers, opportunities and pending orders in the CRM system. Prepare, send and follow up on technical and commercial documentation (Co As, specifications, SDS, etc.). Coordinate order follow-up with Purchasing, Quality, Operations and Logistics teams. Monitor delivery deadlines and proactively communicate any deviations. Manage samples coordination and follow-up. Support customer complaint management in coordination with the Quality Department, especially when Sales Managers are travelling or attending trade fairs. Ensure compliance with agreed commercial conditions, payment terms and internal procedures.What we are looking for FP Superior in Administration, International Trade, Logistics, Customer Service or similar. (University degree is a plus, not a requirement.) 2–4 years of experience in Customer Service, Sales Administration or Order Management roles in B2 B environments. Experience in regulated sectors (ingredients, food, nutraceuticals, pharma) is a strong plus. High level of English (mandatory). Spanish required. Comfortable working with ERP systems and CRM tools. Strong organizational skills, attention to detail and a customer-oriented mindset.What we offer A stable role in a growing international group. A collaborative environment with close interaction between Sales, Quality and Operations. Exposure to an international B2 B customer base in a regulated industry. Opportunity to grow within the Customer Service / Operations area.
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Customer service specialist
hace 2 semanas
Madrid, España BION - Bioconservacion A tiempo completo¿Te apasiona el trato con clientes y la coordinación de procesos? En este rol de Customer Service Specialist/Soporte Comercialserás el punto clave para que todo funcione sin fricciones. Tu objetivo será dar soporte técnico-comercial al área de Filtración Molecular, asegurando que nuestros clientes reciban un servicio excelente y que los pedidos,...
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Customer Service Specialist
hace 1 día
Madrid, Madrid, España TOLSA A tiempo completoÚNETE A TOLSA COMO CUSTOMER SERVICE SPECIALISTEn Tolsa transformamos minerales en soluciones que mejoran la vida de las personas. Somos una empresa española con presencia internacional, líder en extracción, tratamiento y comercialización de soluciones minerales con más de 65 años de experiencia y más de 250 aplicaciones desarrolladas. Apostamos por...
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Customer Service Specialist
hace 2 semanas
Madrid, España BION - Bioconservacion A tiempo completo¿Te apasiona el trato con clientes y la coordinación de procesos? En este rol de Customer Service Specialist/Soporte Comercial serás el punto clave para que todo funcione sin fricciones. Tu objetivo será dar soporte técnico-comercial al área de Filtración Molecular, asegurando que nuestros clientes reciban un servicio excelente y que los pedidos,...
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Customer Service Specialist
hace 7 días
Madrid, España BION - Bioconservacion A tiempo completoTe apasiona el trato con clientes y la coordinación de procesos? En este rol deCustomer Service Specialist / Soporte Comercialserás el punto clave para que todo funcione sin fricciones. Tu objetivo será dar soporte técnico-comercial al área de Filtración Molecular, asegurando que nuestros clientes reciban un servicio excelente y que los pedidos,...
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Customer Service Specialist
hace 3 semanas
Madrid, España RDM Group A tiempo completoRDM Group is looking for a Customer Service Specialist to join the Customer Service Team based in Castellbisbal, to look after mainly Portuguese customers.The Customer Service Specialist is in charge of processing orders and ensures the management of business relationships between customers and mills performs properly. He/She is the interface between...
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Customer Service
hace 2 semanas
Madrid, España Imperial Brands PLC A tiempo completoA global FMCG leader is seeking a motivated Customer Service Specialist for a hybrid position in Madrid. Responsibilities include managing customer service data, ensuring accurate product delivery, and handling customer complaints. Candidates should have relevant experience in Supply Chain or Customer Service, proficiency in Excel, SAP, and Power BI, and...
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Customer Service Specialist
hace 7 días
Madrid, Madrid, España IMPERIAL BRANDS A tiempo completoThe RoleJoin our dynamic team at Imperial Brands PLC, where we are committed to delivering exceptional customer service and satisfaction.We are seeking a motivated and detail-oriented Customer Service Specialist to support our Customer Service Manager and ensure seamless customer processes.Contract: This role is offered on an indefinite contract basis and is...
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Customer Service Specialist
hace 7 días
Madrid, Madrid, España Imperial Brands PLC A tiempo completoJoin our dynamic team at Imperial Brands PLC, where we are committed to delivering exceptional customer service and satisfaction.We are seeking a motivated and detail-oriented Customer Service Specialist to support our Customer Service Manager and ensure seamless customer processes.Contract: This role is offered on an indefinite contract basis and is...
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Customer Service Specialist
hace 2 semanas
Madrid, España Imperial Brands PLC A tiempo completoThe RoleJoin our dynamic team at Imperial Brands PLC , where we are committed to delivering exceptional customer service and satisfaction.We are seeking a motivated and detail-oriented Customer Service Specialist to support our Customer Service Manager and ensure seamless customer processes.ContractThis role is offered on an indefinite contract basis and is...
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Hybrid Customer Service Specialist — Data
hace 2 semanas
Madrid, España Imperial Brands PLC A tiempo completoA leading global FMCG company is hiring a Customer Service Specialist in Madrid, offering a hybrid work environment. The successful candidate will play a key role in managing customer service data, processing orders, and resolving complaints while collaborating with various departments. This position requires a background in Supply Chain or Customer Service,...
