Senior Billing and Collections Specialist
hace 4 semanas
Transforming Patients' Lives through Exceptional Service
At F. Hoffmann-La Roche, we are passionate about delivering exceptional service to our customers. As a Billing and Collecting Partner, you will play a critical role in ensuring the smooth execution of our Invoice-to-Cash process. Your expertise will be instrumental in managing customer relationships, analyzing and resolving billing discrepancies, and maintaining accurate records.
Your Key Responsibilities:
- Manage the billing and collection process for assigned customers, ensuring timely and accurate invoicing and payment processing.
- Analyze and resolve billing discrepancies, working closely with customers and internal stakeholders to ensure prompt resolution.
- Maintain accurate and up-to-date records of customer interactions, billing status, and payment history.
- Collaborate with cross-functional teams to identify and implement process improvements, ensuring seamless execution of the Invoice-to-Cash process.
Who You Are:
- Bachelor's degree in Business Administration or related field.
- Proven experience in billing and collections, with a strong understanding of financial processes and procedures.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
- Proficiency in SAP, EDI, and Microsoft Office, with a strong understanding of data analysis and reporting.
What We Offer:
- A dynamic and supportive work environment, with opportunities for growth and development.
- A competitive salary and benefits package, including comprehensive health insurance and retirement savings plan.
- The chance to work with a global leader in the healthcare industry, making a meaningful impact on patients' lives.
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