Senior Billing Specialist
hace 1 día
Role Summary
Glovo is seeking a highly organized and detail-oriented Senior Billing Specialist to join our Order to Cash team in our Global Finance Operations Department.
As a key member of our team, you will be responsible for the complete billing cycle for designated portfolios of accounts, ensuring accurate and timely generation of invoices and payments.
Key Responsibilities:
- Generate invoices and payments accurately in a timely manner.
- Process credit and debit adjustments, as necessary.
- Update and maintain billing records and master data when applicable.
- Ensure quality of accounting data by monitoring and implementing control checks.
- Collaborate closely and proactively with other departments & local teams; Resolve all billing and payment related inquiries within established SLAs.
- Maintain and update billing documentation thoroughly and accurately, in accordance with department guidelines.
- Establish effective back-up support processes (cross-training and knowledge transfer) to ensure seamless support for all portfolio matters; ensure adequate coverage when out of office.
- Assist with reconciliations & support month-end-closing.
- Assist in the identification of process improvements.
Requirements
- Minimum 3 years' experience in billings and/or Accounts Receivable.
- Minimum 2 year experience in Customer Support.
- Eye for detail and accuracy are imperative.
- Highly organized and able to multiple tasks in a fast-paced environment.
- Ability to work effectively under pressure and deadlines.
- Ability to develop in a multicultural environment; a true team player.
- Excellent organizational skills.
- Analytical and problem-solving skills.
- Display initiative, proactive and adaptable.
- Hands-on experience with a world-class ERP system—SAP experience is a plus.
- Advanced Excel proficiency, SQL knowledge desirable.
- Excellent English communication skills.
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