Senior Billing Specialist

hace 1 día


Barcelona, Barcelona, España Glovo A tiempo completo

Role Summary

Glovo is seeking a highly organized and detail-oriented Senior Billing Specialist to join our Order to Cash team in our Global Finance Operations Department.

As a key member of our team, you will be responsible for the complete billing cycle for designated portfolios of accounts, ensuring accurate and timely generation of invoices and payments.

Key Responsibilities:

  • Generate invoices and payments accurately in a timely manner.
  • Process credit and debit adjustments, as necessary.
  • Update and maintain billing records and master data when applicable.
  • Ensure quality of accounting data by monitoring and implementing control checks.
  • Collaborate closely and proactively with other departments & local teams; Resolve all billing and payment related inquiries within established SLAs.
  • Maintain and update billing documentation thoroughly and accurately, in accordance with department guidelines.
  • Establish effective back-up support processes (cross-training and knowledge transfer) to ensure seamless support for all portfolio matters; ensure adequate coverage when out of office.
  • Assist with reconciliations & support month-end-closing.
  • Assist in the identification of process improvements.

Requirements

  • Minimum 3 years' experience in billings and/or Accounts Receivable.
  • Minimum 2 year experience in Customer Support.
  • Eye for detail and accuracy are imperative.
  • Highly organized and able to multiple tasks in a fast-paced environment.
  • Ability to work effectively under pressure and deadlines.
  • Ability to develop in a multicultural environment; a true team player.
  • Excellent organizational skills.
  • Analytical and problem-solving skills.
  • Display initiative, proactive and adaptable.
  • Hands-on experience with a world-class ERP system—SAP experience is a plus.
  • Advanced Excel proficiency, SQL knowledge desirable.
  • Excellent English communication skills.

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