Senior Billing Specialist

hace 2 meses


Barcelona, Barcelona, España Glovo A tiempo completo

About the Role

We are seeking a highly skilled and experienced Customer Service and Billing Assistant to join our Order to Cash team within our Global Finance Operations Department in our HQ.

Key Responsibilities

  • Generate accurate and timely invoices and payments.
  • Process credit and debit adjustments as necessary.
  • Update and maintain billing records and master data.
  • Ensure the quality of accounting data by monitoring and implementing control checks.
  • Collaborate closely with other departments and local teams to resolve billing and payment-related inquiries within established SLAs.
  • Maintain and update billing documentation thoroughly and accurately.
  • Establish effective back-up support processes to ensure seamless support for all portfolio matters.
  • Assist with reconciliations and support month-end-closing.
  • Identify process improvements and implement changes.

Requirements

  • Minimum 3 years' experience in billings and/or Accounts Receivable.
  • Minimum 2 years' experience in Customer Support.
  • Excellent organizational skills and ability to work effectively under pressure and deadlines.
  • Ability to develop in a multicultural environment and work as a true team player.
  • Advanced Excel proficiency and SQL knowledge desirable.
  • Excellent English communication skills.

What We Offer

  • An enticing equity plan.
  • Top-notch private health insurance.
  • Monthly Glovo meal benefits.
  • Discounts on transportation, food, and other expenses.
  • Discounted gym memberships.
  • The freedom to work from home two days a week and work from anywhere for up to three weeks a year.
  • Enhanced parental leave.
  • Online therapy and wellbeing benefits.

About Glovo

We are a fast-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from over 170,000 local restaurants, grocers, and supermarkets, and high street retail stores.

We operate in over 1500 cities across 25 countries and have a vision to give everyone easy access to anything in their cities.

We value diversity for the positive impact it brings to our teams, products, and culture, and are dedicated to providing equal opportunities for talent from all backgrounds.


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