Global IT Service Delivery Manager
hace 1 mes
We are seeking a highly skilled Global IT Service Delivery Manager to join our team at DuPont. As a key member of our organization, you will be responsible for ensuring the delivery of high-quality end-user computing processes and solutions to our sites in the North American region.
Responsibilities:- Manage processes to ensure resolution of end-user problems and provide appropriate issue escalation when necessary.
- Ensure adherence to IT standards and incident and problem management processes in EUC delivery.
- Engage stakeholders to align service level and business expectations regarding end-user device, print, and mobile services.
- Drive continuous improvement in all aspects of EUC service delivery, recommending changes in processes/procedures and controls for problem prevention.
DuPont is a premier multi-industrial company that delivers sustainable solutions with real purpose and value. We believe in working together as a team and value diversity of thought.
Career OpportunitiesWe offer competitive pay and incentives to recognize skills, competencies, and contributions to business results. Our collaborative environment celebrates teamwork, flexibility, and inclusivity. You will have the opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career.
What We OfferA salary of $110,000 - $140,000 per year, based on experience and qualifications, plus benefits and opportunities for growth and development.
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