Bank Operations Specialist

hace 1 día

Zaragoza, Zaragoza, España Mufg A tiempo completo

About the Role

Are you passionate about working in a dynamic and international environment? Do you want to make a meaningful impact in the financial industry?

We are currently recruiting for a Bank Operations Specialist to join our Office Support Department in Madrid. As a key member of our team, you will be responsible for processing customer operations, resolving customer queries, and maintaining customer records and databases.

Key Responsibilities

• Customer Operations: Process customer operations, including guarantees, loans, foreign exchange, remittances, and other transactions.
• Assist in resolving customer queries and issues by liaising with Front Office departments and customers.
• Contribute to the maintenance and update of customer records and databases.

Finance

• Reconcile bank statements, suspense accounts, and other internal controls.
• Assist with the preparation of financial reports to local management.

Administration

• Assist with general administrative tasks related to office maintenance, processing of invoices, managing mailing, and maintaining archives.

Requirements

To be successful in this role, you will need:

• A Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
• At least one year of experience performing similar tasks, preferably in the back office/middle office teams in financial institutions.
• Proficiency in Microsoft Office Suite.
• Excellent communication skills, both verbal and written in English and Spanish, with the capability to interact professionally across all organizational levels.
• Ability to work both independently and as part of a team in a dynamic environment.

What We Offer

We offer a role in one of the largest banks in the world in a growing and international environment. You will have various opportunities to develop yourself and we will support you with that by offering various training and development possibilities.

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