Assistant Night Operations Manager

hace 1 día

Barcelona, Barcelona, España SLS A tiempo completo
{"title": "Assistant Night Manager", "description": "Key Responsibilities

As an Assistant Night Manager at SLS Barcelona, you will be responsible for supporting the night operations of the hotel, providing exceptional service to guests, and ensuring a high level of guest satisfaction.

Key Tasks
  • Conduct nightly audits and reconciliations to ensure accuracy and efficiency.
  • Manage overnight reservations and check-ins, providing a warm and welcoming experience for guests.
  • Handle guest complaints and inquiries in a professional and empathetic manner.
  • Collaborate with the Night Manager to ensure seamless operations and high-quality service.
Requirements

To be successful in this role, you will need:

  • Minimum of 2 years of Front Office experience at night shift, preferably in an upscale or lifestyle brand hotel.
  • Previous experience with pre-opening of a hotel is a plus.
  • Excellent verbal and written communication skills, with fluency in Spanish and English.
  • Ability to multitask, work in a fast-paced environment, and meet deadlines.
What We Offer

As a member of the SLS team, you will enjoy:

  • A competitive package and opportunities for development.
  • Excellent discounts across the Ennismore family of brands.
  • A dynamic and supportive work environment.

SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart.

", "lang_code": "en"}

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