Operador de Call Center

hace 2 días


Cádiz, Cádiz, España Randstad Es A tiempo completo
Descripción del Puesto

Buscamos un profesional con experiencia en atención al cliente y habilidades de comunicación y negociación para unirse a nuestro equipo en Randstad Es. En este rol, serás responsable de atender a clientes de nueva incorporación, tratar llamadas de soporte técnico, facturación y aumento de servicios, así como fidelizar a los clientes mediante acciones comerciales.

Responsabilidades
  • Atender a clientes de nueva incorporación en la empresa.
  • Tratar llamadas de soporte técnico (dudas de fijo, de tele, de internet, etc.).
  • Facturación (terminales móviles que den problemas, etc.).
  • Aumento de servicios (Megas, Tv, paso de adsl a fibra, etc.).
  • Modificación de servicios.
  • Fidelización de clientes mediante acciones comerciales.
Requisitos del Puesto
  • Formación: Licenciado, Ingeniero Superior, Master, Grado, Ciclo Formativo Grado Medio, FP Grado Medio, FP Grado Superior, Ciclo Formativo Grado Superior, Bachillerato, Diplomado.
  • Idiomas: Castellano: C1.
  • Conocimientos: Dominio del paquete Office, Siebel, dominio de Excel.
Beneficios
  • Jornada entre 30-38 horas semanales en horario de tarde o partido.
  • Jornada de Lunes a Domingo, dos días libres a la semana.
  • Condiciones económicas según el convenio colectivo del sector: 9,10 euros brutos hora + incentivos.
  • Posibilidad de contrato directo por empresa.

En Randstad Es, nos comprometemos a ofrecerte una experiencia de empleo sostenible y equitativa. Buscamos profesionales que compartan nuestros valores y estén dispuestos a crecer con nosotros.



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