Claims Operations Specialist
hace 16 horas
As a Claims Operations Analyst, based in our Barcelona office, you will be employed by our legal entity Tokio Marine Europe S.A. Sucursal en España and work under the Tokio Marine HCC name.
Main Responsibilities- Rapidly learn and become proficient in all systems and tools used by the function to ensure seamless operations.
- Proactively identify system defects, raise tickets with IT, and track them through resolution to minimize downtime.
- Produce detailed end-to-end documentation of processes to guarantee clarity and accuracy.
- Assist in generating and maintaining reports to track claims department performance and efficiency.
- Collaborate on refining and optimizing claims procedures to improve overall efficiency and make recommendations to the Operations Manager.
- Fluent proficiency in English is required.
- Experience in a similar role within the insurance or financial industry is highly desirable.
- High proficiency in the use of MS O365 is essential.
- Fluent proficiency in any other European language is an asset.
- A background in claim handling and claims management systems would be beneficial.
At Tokio Marine HCC, we offer competitive salaries, attractive benefits, and potential for career growth, allowing you to take on new challenges with confidence.
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