Senior Claims Specialist Barcelona

hace 4 días


Barcelona, Barcelona, España N26 A tiempo completo

About N26 and the Opportunity

N26 has reimagined banking for today's digital world. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

We are looking for a Senior Claims Specialist to join our team in Barcelona. As a key member of our Claims department, you will work on all processes related to Garnishment, Insolvency, and P-Accounts with a substantial degree of autonomy. Your passion for innovation and automation will allow you to make a tangible and credible impact on our business.

You will be the first point of contact for any issues arising and detect inefficiencies in our workflows proactively. You will also propose efficient solutions to improve our Claims process. We encourage proactive communication and collaboration with your team members and our outsourcing partner TCS agents who handle less challenging cases.

**Key Responsibilities:**
* Work on daily tasks with passion (Garnishment, Insolvency, and P-Account) and take ownership of your area with a high degree of autonomy.
* Detect inefficiencies in our workflows and propose efficient solutions to improve our Claims process.
* Collaborate with your team members and our outsourcing partner TCS agents to ensure seamless communication and problem-solving.

**Requirements:**
* Background: Education in Economics-related fields, IT, or Data Science. Previous experience in Banking, Customer Support, and Fintech is a plus.
* Strong time management skills and ability to work under time pressure.
* Strong communicator with excellent written and verbal skills.
* Proactivity and willingness to learn and adapt to new situations.

**What's in it for you:**
* Accelerate your career growth by joining one of Europe's most talked-about disruptors.
* Employee benefits including a competitive personal development budget, work-from-home budget, discounts to fitness & wellness memberships, language apps, and public transportation.
* Access to a Premium subscription on your personal N26 bank account and subscriptions for friends and family members.
* Additional day of annual leave for each year of service.
* High degree of autonomy and access to cutting-edge technologies.
* Relocation package with visa support for those who need it.

**Salary:** €40,000 - €60,000 per annum (dependent on experience), plus additional benefits and bonuses.



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