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Norwegian Technical Support Specialist

hace 1 mes

Málaga, Málaga, España Job Squad A tiempo completo

Job Summary:

We are seeking a highly skilled Norwegian Technical Support Advisor to join our team at Job Squad. As a Technical Support Advisor, you will be responsible for providing exceptional customer service and technical support to our customers via email and phone.

Key Responsibilities:

  • Provide technical support and answer complex technical questions or problems posed by customers via telephone or email.
  • Identify and analyze technical issues by good listening and asking clear and concise questions.
  • Provide good customer service with high-quality technical knowledge and internal training and support systems.
  • Gather and document relevant information into the system to ensure a high level of service is delivered.
  • Stay up-to-date with new developments in technical areas, networks, and consumer electronics.

Requirements:

  • Native level of Norwegian.
  • Fluent English.
  • Strong technical affinity and experience in the technical field.
  • Knowledge of network architecture and Consumer Electronics products.
  • Good understanding of the MS Office environment.
  • Good telephone etiquette.
  • Experience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environment.

What We Offer:

  • Holiday - 21 Days.
  • Relocation - Ask the recruiter.
  • Trial Period - 3 Months.