Senior Implementation Specialist

hace 3 días

Madrid, Madrid, España Medtronic A tiempo completo
Unlock the Future of Healthcare with Medtronic

At Medtronic, we're pushing the boundaries of innovation and access to healthcare. As a Senior Implementation Specialist, you'll play a pivotal role in advancing our implementation projects in Iberia, working closely with our Customer Success team to deliver exceptional results.

Key Responsibilities:
  • Project manage multiple concurrent full-cycle implementations of Touch Surgery Enterprise at major hospital systems, ensuring timely and budget-friendly execution.
  • Engage with clinical and administrative stakeholders, fostering polished communication and collaboration throughout each deployment project.
  • Develop a deep understanding of the Touch Surgery Enterprise platform and build working relationships with internal product and engineering teams to drive real-world client feedback into future product development.
  • Lead Kickoff and Training Presentations for clinical audiences and provide Go-Live support in the operating room.
  • Test and install our hardware solutions in live operating rooms prior to deployment, including network configuration.
  • Partner with the sales team and project manage and support pre-sales activities, including IT, privacy, and cybersecurity reviews.
  • Monitor account health post Go-live and create and execute action plans to increase adoption and prevent account risk.
Requirements:
  • Fluency in Spanish and English language.
  • Bachelor's degree required.
  • Previous minimum experience of 2 years working in hospital Operating Rooms/Procedural rooms from either a clinical, technology, consultancy, or medical device perspective.

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