Customer Experience Coordinator
hace 4 semanas
About Ovextech: We are a distinguished BPO and IT solutions provider driven by innovation. Our team delivers tailored customer-centric services, including inbound and outbound call handling, technical support, and live chat assistance.
Key Responsibilities- Manage high volumes of incoming phone calls with efficiency
- Generate sales leads through effective communication and relationship-building
- Determine and meet customers' needs to achieve satisfaction
- BUILD long-term relationships and trust with customer accounts through open and interactive dialogue
- Provide accurate and timely information using suitable methods
- Meet personal and team sales targets, as well as call-handling quotas
- Resolve customer complaints efficiently, offering alternatives and following up on resolution
- Maintain accurate records of customer interactions and process customer accounts professionally
- Proven experience in customer support or client service
- A track record of consistently exceeding sales quotas
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and best practices
- Customer orientation and adaptability in responding to diverse personalities
- Excellent communication and presentation skills
- Ability to prioritize tasks, manage time effectively, and multitask
The estimated salary range for this role is $50,000 - $70,000 annually, based on industry standards and location factors.
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Customer Experience Coordinator
hace 3 semanas
Madrid, Madrid, España Sagan A tiempo completoJob OverviewWe are seeking a highly skilled Customer Experience Coordinator to join our team at Sagan. As a key member of our operations team, you will be responsible for ensuring seamless customer experiences across various channels.About the RoleThe ideal candidate will have a strong background in customer service and order processing. You will be tasked...
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Customer Experience Coordinator
hace 2 semanas
Madrid, Madrid, España Stwhj A tiempo completoWe are Stwhj, a company dedicated to delivering exceptional client experiences. Our team focuses on providing personalized service and ensuring seamless booking processes for our clients.Job Summary: We are seeking a Customer Experience Coordinator to support our clients and handle their bookings with care and accuracy.In this role, you will manage client...
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Customer Experience Coordinator
hace 3 semanas
Madrid, Madrid, España Sonder A tiempo completoCompany Overview:Sonder is a revolutionary hospitality company that aims to make the world of better stays open to all. Each property has a bespoke design, featuring a mix of rooms, suites, and apartments. Our mobile app allows guests to navigate their stay effortlessly from check-in to checkout.The Opportunity:We are seeking an exceptional Customer...
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Travel Experience Coordinator
hace 2 semanas
Madrid, Madrid, España Eco Plus Solutions A tiempo completoJob Overview: We are seeking a skilled Travel Experience Coordinator to join our team at Eco Plus Solutions. As a Remote Italian-Speaking Customer Advisor, you will be responsible for delivering exceptional customer support and personalized travel assistance to Italian-speaking clients.
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Experience Coordinator
hace 2 semanas
Madrid, Madrid, España Stwhj A tiempo completoWe are a company dedicated to delivering exceptional experiences for our clients. Our focus is on providing personalized service and handling all booking needs to make each journey seamless and memorable. If you're detail-oriented and passionate about creating positive outcomes, we'd love to have you on board as an Experience Coordinator.Job Summary: We are...
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Travel Experience Coordinator
hace 4 semanas
Madrid, Madrid, España An Epic Adventure A tiempo completoJob Title: Travel Experience CoordinatorAbout Us:An Epic Adventure specializes in crafting unforgettable, personalized experiences for our clients. We take the stress out of planning and manage every detail so our clients can focus on enjoying their adventures.Job Overview:As a Travel Experience Coordinator, you will be the key point of contact for our...
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Customer Service Coordinator
hace 4 semanas
Madrid, Madrid, España TUV Rheinland A tiempo completoAbout the Role:We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at TUV Rheinland. As a Customer Service Coordinator, you will be responsible for supporting our sales staff with quote preparation, customer requests, and inquiries. You will also be responsible for planning and scheduling customer appointments,...
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Global Experience Coordinator
hace 1 mes
Madrid, Madrid, España An Epic Adventure A tiempo completoWe are seeking an organized and customer-focused Global Experience Coordinator to manage the reservation process for our clients. This entry-level, remote role is crucial in ensuring a seamless booking experience while maintaining high standards of customer service and operational efficiency.Key Responsibilities:Manage Bookings: Oversee the booking process,...
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Global Experience Coordinator
hace 4 semanas
Madrid, Madrid, España Magical Destinations Travel A tiempo completoUnlock Your Potential with Magical Destinations TravelAbout UsWe are a dynamic company dedicated to delivering exceptional travel experiences. Our supportive and collaborative environment fosters growth, lasting relationships, and continuous learning.Your RoleAs a Global Experience Coordinator, you will be responsible for providing professional customer...
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Travel Experience Coordinator
hace 4 semanas
Madrid, Madrid, España Magical Destinations Travel A tiempo completoYour Gateway to a Rewarding Career Are you passionate about your clients and delivering outstanding customer service? At Magical Destinations Travel, we're looking for an experienced Travel Experience Coordinator to join our team. We pride ourselves on creating a professional, supportive, and collaborative environment, where you can grow, build lasting...
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Travel Experience Coordinator
hace 4 semanas
Madrid, Madrid, España Magical Destinations Travel A tiempo completoMagical Destinations Travel is seeking a skilled Travel Experience Coordinator to enhance our dedicated team. This role offers the opportunity to create seamless experiences for clients and deliver outstanding customer service in-person, via phone, or email. A key aspect of this position is assisting clients in planning their travel itineraries and ensuring...
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Travel Experience Coordinator
hace 3 semanas
Madrid, Madrid, España Vacationcast Travel A tiempo completoAbout Vacationcast TravelAt Vacationcast Travel, we specialize in crafting unforgettable adventure experiences for our clients.About the RoleWe are seeking a highly skilled Travel Experience Coordinator to join our team. As an Adventure Travel Agent, you will work remotely to assist clients in planning and booking their perfect adventure vacations.Key...
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Madrid, Madrid, España Qlik A tiempo completoAbout QlikQlik is a leading data analytics company that transforms complex data landscapes into actionable insights, driving strategic business outcomes. With over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities to make better decisions faster.The Customer Experience Program Manager RoleWe are seeking...
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Travel Experience Coordinator
hace 7 días
Madrid, Madrid, España Stwhj A tiempo completoWe are seeking a skilled professional to fill the role of Travel Experience Coordinator at Stwhj. As a key member of our team, you will be responsible for ensuring seamless booking experiences for our clients.Key ResponsibilitiesCoordinate and book travel arrangements, including flights, accommodations, and car rentals, to exceed client expectations.Provide...
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Digital Experience Project Coordinator
hace 4 semanas
Madrid, Madrid, España Qliktech A tiempo completoAbout QliktechWe are a Gartner Magic Quadrant Leader for 14 years in a row, transforming complex data landscapes into actionable insights and driving strategic business outcomes. Our portfolio serves over 40,000 global customers and leverages pervasive data quality and advanced AI/ML capabilities to lead to better decisions, faster.The RoleAs a Digital...
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Destination Experience Coordinator
hace 4 semanas
Madrid, Madrid, España Vacationcast Travel A tiempo completoAbout Us: At Vacationcast Travel, we specialize in curating unforgettable adventure experiences for our clients. Our dynamic team is passionate about travel and committed to delivering exceptional customer service.Position Overview: As a Destination Experience Coordinator, you will work remotely to assist clients in planning and booking their perfect...
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Adventure Travel Experience Coordinator
hace 7 días
Madrid, Madrid, España Believe Advertising & Pr A tiempo completoBecoming an Adventure Travel Experience Coordinator at Believe Advertising & Pr is an exciting opportunity for thrill-seekers and travel enthusiasts. This virtual business allows you to work with clients worldwide, planning bespoke adventure packages that cater to their unique interests.About the RoleThis commission-based position offers unlimited earning...
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Travel Experience Coordinator
hace 2 semanas
Madrid, Madrid, España Stwhj A tiempo completoWe're Stwhj, a company dedicated to delivering exceptional travel experiences for our clients. Our focus is on providing personalized service and handling all booking needs to make each journey as smooth as possible.Job Summary: We're seeking a Travel Experience Coordinator to join our team, supporting clients and ensuring every booking is handled with care...
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International Student Experience Coordinator
hace 4 semanas
Madrid, Madrid, España Cea Study Abroad A tiempo completoAbout CEA Study Abroad">At CEA Study Abroad, we believe that studying abroad is a transformative experience that goes beyond academics. By immersing oneself in a new culture and community, students gain valuable skills and perspectives that can shape their future. That's why we're committed to providing unparalleled academic, professional, and cultural...
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Madrid, Madrid, España Eco Plus Solutions A tiempo completoWe are seeking an experienced Automotive Service Coordinator to join our team in Ghent, Belgium. The ideal candidate will have excellent communication skills and fluency in German and Polish. As a key member of our service coordination team, you will be responsible for ensuring seamless customer interactions across multiple European markets.