Account Protection Specialist
hace 4 semanas
Protect Our Customers, Grow with Us
At American Express, we're committed to providing the world's best customer experience every day. As an Account Protection Specialist, you'll play a critical role in ensuring the security and integrity of our customers' accounts.
Your Key Responsibilities:
- Utilize advanced fraud management techniques to identify and prevent potential security threats.
- Work closely with customers to resolve issues and provide personalized solutions.
- Collaborate with cross-functional teams to develop and implement effective risk management strategies.
- Stay up-to-date with industry trends and regulatory requirements to ensure compliance.
What We Offer:
- A competitive salary and bonus incentives.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Opportunities for career growth and professional development.
- A dynamic and inclusive work environment.
Requirements:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Fluency in English and Spanish is a plus.
Preferred Qualifications:
- Experience in a customer-facing role or contact center environment.
Why Choose American Express?
We're a global company with a diverse and inclusive culture. Our employees are passionate about delivering exceptional customer experiences and making a positive impact in their communities. If you're looking for a challenging and rewarding career, join our team and let's grow together.
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