EMEA Senior Customer Education Specialist Electrophysiology
hace 1 mes
Boston Scientific is committed to developing and leading high-quality education programs for both employees and medical professionals. The Electrophysiology (EP) franchise represents a growing segment of the Rhythm Management division, and training and education are crucial for supporting technology adoption while ensuring patient safety.
Key Responsibilities:- Manage internal and customer education programs through the implementation of strategy, delivery of objectives, and execution of logistics while effectively working with stakeholders.
- Define optimal delivery methods for each learner and develop blended approach programs that meet learning objectives.
- Collaborate on the development of our current digital platforms and Learning Management System, defining needs and utilizing the platforms in different curriculums.
- Design, develop, and track e-learning programs to complement blended curriculums, ensuring the application of best practices and learnings across the Med Ed Team.
- Develop and maintain strong relationships with key customers, internal and external, serving as a liaison between key educational opinion leaders and Boston Scientific programs.
- Communicate proactively with stakeholders and establish strong networking within the organization.
- Identify, partner with, and manage appropriate resources (i.e., vendor relationships, other internal departments) to ensure that meetings/events meet objectives.
- Define, track, and maintain budgets while ensuring cost-saving measures and understanding implications on general business management.
- Develop program metrics aligned with learning objectives defined for each program and curriculum.
- Evaluate program impact, reassess objectives and outcomes, and plan for continuous improvement.
- Keep abreast of industry standards and trends as related to responsibility and ensure compliance with governing agency guidelines.
- Create a professional development plan with the partnership of direct supervisor.
- Ensure awareness and compliance with applicable standard operating procedures to meet, comply, and champion all quality and regulatory commitments of Boston Scientific.
- Leverage tools and programs across the organization.
- Ensure consistency in Boston Scientific branding guidelines.
- Minimum 7 years' experience in Medical Education/Customer programs/Field support.
- EP, 3D mapping, PFA, and Single Shot field support experience and expertise are required for this role (minimum 3 years).
- Training and Medical Education background will be highly valued for the role (2 years).
- Experience in developing e-learning programs and digital content will be highly valued.
- University degree or equivalent required with solid expertise in Rhythm Management and EP (disease, product, clinical).
- Team player and collaboration attitude. Promote collaboration across the organization.
- Generate and champion new ideas and approaches.
- Strong customer focus, both internal and external customers.
- Excellent planning and organizational skills.
- Problem-solving oriented and detail-focused.
- Strong integrity, adaptability, agility.
- Ability to work under pressure with multiple priorities. Ability to prioritize and focus.
- Didactic, presentation, and strong communication skills.
- Fluent in English, additional European Language is a plus.
- Travel approximately 30%.
In addition to an exciting job, highly innovative medical devices, and a respectful work environment in a dynamic team, we offer a performance-oriented and attractive compensation package, modern IT equipment, and very good options for personal and professional development. Above all, you get the opportunity to become part of a corporate culture where everyone contributes to improving people's lives.
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EMEA Customer Education Specialist Electrophysiology
hace 4 semanas
Madrid, Madrid, España Boston Scientific A tiempo completoJob Title: EMEA Customer Education Specialist ElectrophysiologyBoston Scientific is seeking a highly skilled EMEA Customer Education Specialist Electrophysiology to join our team. As a key member of our organization, you will be responsible for developing and delivering high-quality education programs for employees and medical professionals in the...
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EMEA Customer Education Specialist Electrophysiology
hace 4 semanas
Madrid, Madrid, España Boston Scientific A tiempo completoJob Title: EMEA Customer Education Specialist ElectrophysiologyBoston Scientific is seeking a highly skilled EMEA Customer Education Specialist Electrophysiology to join our team. As a key member of our organization, you will be responsible for developing and delivering high-quality education programs for employees and medical professionals in the...
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EMEA Customer Education Specialist Electrophysiology
hace 3 semanas
Madrid, Madrid, España Boston Scientific A tiempo completoJob Title: EMEA Customer Education Specialist ElectrophysiologyBoston Scientific is seeking a highly skilled EMEA Customer Education Specialist Electrophysiology to join our team. As a key member of our organization, you will be responsible for developing and delivering high-quality education programs for employees and medical professionals in the...
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EMEA Customer Education Specialist Electrophysiology
hace 3 semanas
Madrid, Madrid, España Boston Scientific A tiempo completoJob Title: EMEA Customer Education Specialist ElectrophysiologyBoston Scientific is seeking a highly skilled EMEA Customer Education Specialist Electrophysiology to join our team. As a key member of our organization, you will be responsible for developing and delivering high-quality education programs for employees and medical professionals in the...
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EMEA Customer Education Specialist Electrophysiology
hace 2 semanas
Madrid, Madrid, España Boston Scientific A tiempo completoJob Title: EMEA Customer Education Specialist ElectrophysiologyBoston ScientificWe are seeking a highly skilled and experienced EMEA Customer Education Specialist Electrophysiology to join our team. As a key member of our organization, you will be responsible for developing and delivering high-quality education programs for both employees and medical...
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Madrid, Madrid, España Boston Scientific A tiempo completoJob Title: EMEA Customer Education Specialist ElectrophysiologyBoston ScientificWe are seeking a highly skilled and experienced EMEA Customer Education Specialist Electrophysiology to join our team. As a key member of our organization, you will be responsible for developing and implementing education programs for customers and employees in the...
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Madrid, Madrid, España Boston Scientific A tiempo completoJob Title: EMEA Customer Education Specialist ElectrophysiologyBoston ScientificWe are seeking a highly skilled and experienced EMEA Customer Education Specialist Electrophysiology to join our team. As a key member of our organization, you will be responsible for developing and implementing education programs for customers and employees in the...
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Madrid, Madrid, España Boston Scientific A tiempo completoBoston ScientificWe are a leading medical device company dedicated to improving lives through innovative products and a culture of collaboration.Our company is committed to developing and leading high-quality education programs for employees and medical professionals.The Electrophysiology (EP) franchise is a growing segment of our Rhythm Management division,...
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Madrid, Madrid, España Boston Scientific A tiempo completoBoston ScientificWe are seeking a highly skilled and experienced EMEA Customer Education Specialist Electrophysiology to join our team. As a key member of our organization, you will be responsible for developing and implementing high-quality education programs for both employees and medical professionals.PurposeThe EMEA Customer Education Specialist...
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Madrid, Madrid, España Boston Scientific A tiempo completoJob Title: EMEA Senior Customer Education Specialist ElectrophysiologyBoston Scientific is a leading medical device company dedicated to improving patient lives. We are seeking a highly skilled Senior Customer Education Specialist to join our team in the Electrophysiology (EP) franchise.Job Summary:The successful candidate will be responsible for planning,...
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Madrid, Madrid, España Boston Scientific A tiempo completoJob Title: EMEA Senior Customer Education Specialist ElectrophysiologyBoston Scientific is a leading medical device company dedicated to improving patient lives. We are seeking a highly skilled Senior Customer Education Specialist to join our team in the Electrophysiology (EP) franchise.Job Summary:The successful candidate will be responsible for planning,...
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Madrid, Madrid, España Boston Scientific A tiempo completoJob Title: EMEA Senior Customer Education Specialist ElectrophysiologyBoston Scientific is a leading medical device company dedicated to improving patient lives. We are seeking a highly skilled Senior Customer Education Specialist to join our team in the Electrophysiology (EP) franchise.Job Summary:The successful candidate will be responsible for planning,...
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Madrid, Madrid, España Boston Scientific A tiempo completoJob Title: EMEA Senior Customer Education Specialist ElectrophysiologyBoston Scientific is a leading medical device company dedicated to improving patient lives. We are seeking a highly skilled Senior Customer Education Specialist to join our team in the Electrophysiology (EP) franchise.Job Summary:The successful candidate will be responsible for planning,...
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Madrid, Madrid, España Boston Scientific A tiempo completoBoston ScientificWe are seeking a highly skilled Customer Education Specialist Electrophysiology to join our EMEA team. This role will be responsible for developing and delivering high-quality education programs for both employees and medical professionals.PurposeThe EP franchise represents a growing segment of the Rhythm Management division, and training...
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