Customer Education Specialist

hace 7 días


Madrid, Madrid, España Arbor Education A tiempo completo
About the Role

We are seeking a highly skilled and experienced Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will be responsible for providing expert guidance and support to educational institutions in optimizing, using, and finding value from Arbor MIS.

The ideal candidate will have a strong background in education and experience working with educational institutions. You will be responsible for delivering online and in-person training, using professional knowledge to design and deliver services to schools, MATs, and partners. You will also be responsible for supporting a range of managed services, including troubleshooting issues, conducting system audits, and collaborating with stakeholders to drive efficiency and improve educational outcomes.

We are looking for a candidate who is passionate about education and has excellent communication and presentation skills. You will be able to articulate complex technical information in a clear and concise manner, and have a positive approach to learning new things.

The successful candidate will have a strong understanding of Arbor's functionality, features, and best practices, and be able to apply this knowledge to support customers in getting the most out of their use of Arbor MIS.

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are passionate about education and have a strong desire to make a difference, we encourage you to apply for this exciting opportunity.

About Us

Arbor Education is a leading provider of education technology solutions, dedicated to helping schools and educational institutions improve outcomes and reduce stress. We are passionate about education and committed to providing high-quality support and services to our customers.

We are proud to offer a range of innovative solutions, including Arbor MIS, which is designed to help schools and educational institutions manage their data and improve their operations. Our solutions are designed to be user-friendly and easy to implement, and we offer a range of support and training services to help customers get the most out of our products.

We are committed to providing a positive and supportive work environment, and we offer a range of benefits and perks to our employees, including flexible working arrangements, professional development opportunities, and a competitive salary and benefits package.

What We Offer

We offer a range of benefits and perks to our employees, including:

  • A competitive salary and benefits package
  • Flexible working arrangements
  • Professional development opportunities
  • A positive and supportive work environment
  • A range of benefits and perks, including access to our wellbeing team, Calm, Bippit, and Health Assured


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