Customer Education Specialist

hace 4 semanas


Madrid, Madrid, España Arbor Education A tiempo completo
Arbor Education is seeking a skilled Customer Education Specialist to join our team. The ideal candidate will have a background in education and experience working with Management Information Systems. The role will involve delivering training and consulting services to educational institutions, as well as supporting the implementation of our MIS platform. Key responsibilities include designing and delivering training sessions, troubleshooting issues, and collaborating with stakeholders to drive efficiency and improve educational outcomes. The successful candidate will have excellent communication and presentation skills, as well as the ability to articulate complex technical information to non-technical users. If you are passionate about education and have a strong understanding of technology, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Deliver online and in-person training sessions to educational institutions
* Design and deliver services to schools, MATs, and partners
* Troubleshoot issues and provide technical support
* Collaborate with stakeholders to drive efficiency and improve educational outcomes

**Requirements:**

* Background in education
* Experience working with Management Information Systems
* Excellent communication and presentation skills
* Ability to articulate complex technical information to non-technical users

**What We Offer:**

* Competitive salary and benefits package
* Opportunity to work with a dynamic and passionate team
* Professional development training budget
* Flexible working arrangements

If you are a motivated and enthusiastic individual with a passion for education and technology, we encourage you to apply for this exciting opportunity.

**Interview Process:**

* Phone screen with Customer Education Team Leads
* Presentation task with Claire Spencer (Head of Customer Education) and a Team Lead

We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team.

Arbor Education is an equal opportunities organisation. Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be.

We are unable to provide visa sponsorship at this time.

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