Education Success Advocate
hace 4 semanas
Crimson Education is revolutionizing the future of education, and we're looking for a highly motivated individual to join our Student Success team as an Education Success Advocate.
This role is a unique opportunity to make a meaningful impact on the lives of students from around the world. As an Education Success Advocate, you will be responsible for coordinating, engaging, and facilitating the student's journey with Crimson to help them achieve their academic and personal goals.
The ideal candidate will have 1-2 years of experience in customer service, project management, or a related field, with a strong background in the education sector. You will be able to build strong relationships with families through excellent customer service, high cultural awareness, and adaptability.
Key responsibilities will include:
- Coordinate student journeys with Crimson's world-class Strategists, Tutors, and Mentors to create personalized student roadmaps
- Act as the main point of contact for students and parents, linking them with the wider Crimson team
- Provide insights into local cultural nuances and demands to support the student's success
- Manage student progress and report back to the team regularly
- Proactively resolve complaints or escalations in a timely manner
Crimson Education offers a rapidly growing start-up environment with a flexible working culture, limitless development opportunities, and a generous individual training budget. If you're passionate about education and want to join a dynamic team that's making a real difference, we'd love to hear from you.
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