Amazon Support Associate

hace 7 días


Barcelona, Barcelona, España Amazon A tiempo completo
Job Overview

As a Selling Partner Support Associate at Amazon, you will play a critical role in helping third-party Sellers and Vendors succeed on our platform. You will be the first point of contact for our customers, providing timely and accurate support via phone, email, and chat.

Key Responsibilities

Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
Utilize various software tools to navigate Selling Partner Accounts, research policies, and communicate effective solutions.
Collaborate with internal stakeholders and teams to ensure seamless customer support.
Document all Selling Partner interactions and information according to standard operating procedures.

Requirements

Strong customer service skills and a commitment to delivering outstanding customer experiences.
Ability to multitask and work in a fast-paced, dynamic environment.
Excellent communication and problem-solving skills.
Ability to work in a virtual home-based environment and collaborate with team members remotely.

What We Offer

Competitive compensation and benefits package.
Opportunities for professional growth and development.
Collaborative and dynamic work environment.
Flexible scheduling to accommodate Amazon's opening hours 7 days a week.

Apply Now

If you are a customer-focused individual with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity to join our team at Amazon.

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