Selling Partner Support Specialist

hace 2 semanas

Barcelona, Barcelona, España Amazon A tiempo completo
Job Title: Selling Partner Support Associate

At Amazon, we're committed to delivering exceptional customer experiences. As a Selling Partner Support Associate, you'll play a critical role in helping third-party sellers and vendors succeed on our platform.

Key Responsibilities:
  • Provide timely and effective support to sellers and vendors via phone, email, and chat.
  • Manage high volumes of inbound and outbound communications, ensuring seamless customer interactions.
  • Identify customer needs, research issues, and provide solutions that meet their expectations.
  • Collaborate with internal stakeholders to resolve complex issues and improve customer satisfaction.
  • Document all interactions and information according to standard operating procedures.
What You'll Need:
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced, dynamic environment.
  • Strong customer service skills and a passion for delivering exceptional experiences.
  • Proficiency in using software tools and technology platforms.
Why Amazon?

We're a company that's passionate about innovation, customer obsession, and operational excellence. As a Selling Partner Support Associate, you'll have the opportunity to work with a talented team, develop your skills, and make a real impact on our customers' experiences.

We're committed to creating a diverse and inclusive workplace that reflects the communities we serve. If you're a motivated and customer-focused individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity.

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