Front Office Technical Agent

hace 1 mes


Madrid, Madrid, España Recruit4Work Sl A tiempo completo
Job Title: Front Office Technical Agent - International Telecommunications Expert

Job Summary: We are seeking a skilled Front Office Technical Agent to join our team at Recruit4Work Sl. As a key member of our international telecommunications company, you will play a crucial role in delivering high-quality internet, telephony, and data services to our corporate clients.

Key Responsibilities:

* Serve as the primary point of contact for customers facing technical issues in the Front Office Technical department
* Handle customer inquiries related to fixed and mobile networks, broadband, carrier coverage, television, and more
* Utilize tools, including Dare, to efficiently find solutions for customer problems and aim for a "First Time Right" resolution
* Identify and leverage sales opportunities during technical customer care conversations

Requirements:

* Dutch or Flemish (C2) + English (B2)
* Strong communication skills (oral and written)
* Sales/Commercial or Customer care experience (ideally in BPO sector but not required)
* Interest in the telecom sector is an asset but no technical background required

What We Offer:

* Paid training
* Fun, people-oriented call center
* Market-based basic salary
* Growth opportunities
* Private health insurance
* Relocation Package

Location: Sofia (Bulgaria)

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
  • Front Office Ambassador

    hace 2 semanas


    Madrid, Madrid, España Four Seasons A tiempo completo

    **Company Culture:**At Four Seasons Hotel Madrid, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Our commitment to luxury with genuine heart sets us apart, and we're looking for a talented individual to join our team as an Assistant Front Desk Agent.**Job...


  • Madrid, Madrid, España Four Seasons A tiempo completo

    {"title":"About the Role","text":"At Four Seasons Hotel Madrid, we are seeking a highly skilled and experienced Assistant Front Desk Agent to join our team. This is a central position within the Front Office, where you will play a crucial role in ensuring our guests have a smooth arrival and departure experience.The Assistant Front Desk Agent is responsible...


  • Madrid, Madrid, España Technical Concept Gmbh A tiempo completo

    Job Title: Technical Solutions ArchitectWe are seeking a highly skilled Technical Solutions Architect to join our team at Technical Concept Gmbh. As a key member of our digital solutions team, you will be responsible for designing and implementing cutting-edge e-commerce platforms that meet the evolving needs of our customers.Your primary focus will be on...


  • Madrid, Madrid, España Grupo Ns A tiempo completo

    **Descripción**:En Grupo NS estamos buscando a un Especialista en Murex Front Office para un proyecto de implementación de Murex en el sector bancario. El candidato seleccionado trabajará de forma remota desde cualquier provincia de España y su tarea principal será validar los productos y métricas de Equity en el contexto de la migración de Murex...


  • Madrid, Madrid, España Tecdata Engineering A tiempo completo

    Descripción del Puesto: Estamos buscando a 4 profesionales con experiencia en soporte CAU Front Office para unir nuestro equipo en Barcelona.Funciones del Puesto: - Realizar tareas de soporte y mantenimiento de sistemas CAU Front Office. - Resolver problemas y realizar ajustes en el entorno de trabajo. - Colaborar con el equipo para mejorar la eficiencia y...


  • Madrid, Madrid, España Hyatt Centric Gran Via Madrid A tiempo completo

    Descripción del PuestoSe busca un recepcionista con experiencia en el sector hotelero para unirse al equipo de front office de Hyatt Centric Gran Vía Madrid.Como Recepcionista de Front Office, serás responsable de la atención al huésped, incluyendo el registro de llegadas y salidas, la gestión de solicitudes y la comunicación con otros...

  • Asistente de Front Office

    hace 4 semanas


    Madrid, Madrid, España Melia Hotels International A tiempo completo

    ¡Descubre un mundo de posibilidades en Meliá!Nuestro equipo de Asistentes de Front Office es el punto de contacto principal con nuestros huéspedes, y estamos buscando a alguien con una gran sonrisa y un trato excepcional para unirse a nuestra familia.¿Qué te ofrecemos?Un ambiente de trabajo dinámico y emocionanteUna oportunidad para desarrollar tus...

  • Front Desk Associate

    hace 3 semanas


    Madrid, Madrid, España Four Seasons Hotels And Resorts A tiempo completo

    About Four Seasons Hotel MadridA historic landmark with modern energy, Four Seasons Hotel Madrid is a dynamic destination in the heart of the capital. With a commitment to luxury and genuine heart, our team creates amazing experiences for our guests, residents, and partners.The Role of Assistant Front Desk AgentWe are seeking an Assistant Front Desk Agent to...

  • Front Office Assistant

    hace 4 semanas


    Madrid, Madrid, España BlueThrone A tiempo completo

    The Front Office Assistant will be the first point of contact for visitors and customers, providing a welcoming and professional service. The role involves managing phone calls, emails, and correspondence, as well as maintaining accurate records and files.The ideal candidate will have excellent communication skills, be able to work independently, and have a...


  • Madrid, Madrid, España Four Seasons Hotels Ltd A tiempo completo

    About the Role:The Assistant Front Desk Agent is a key member of the Front Office Team at Four Seasons Hotel Madrid. This role is responsible for ensuring a smooth arrival and departure experience for our guests. As the first and last impression of the hotel, the Front Office Team carries a special responsibility in providing exceptional guest service.Main...


  • Madrid, Madrid, España Turismo Y Deporte De Andalucía A tiempo completo

    Compañía: Turismo y Deporte de Andalucía. Se busca un profesional con experiencia en recepción para trabajar en nuestro hotel Alay****, ubicado en Benalmádena. El candidato seleccionado será responsable del departamento de Front Office, garantizando la gestión y control eficiente de las operaciones diarias.Sueldo estimado: Entre 30.000€ y 40.000€...


  • Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons Hotel Madrid:Four Seasons Hotel Madrid is a historic landmark with modern energy, located in the heart of the capital. Our hotel is a dynamic destination with seven heritage buildings, offering a unique blend of luxury and service.The Role of Assistant Front Desk Agent:We are seeking a highly skilled and experienced Assistant Front Desk...


  • Madrid, Madrid, España Rmc Asia A tiempo completo

    Company Overview: RMC Asia is a leading organization in the field of Educational Travel & Cultural Exchange Programs, promoting opportunities for students and young professionals to gain international work experience in top tourism destinations across Asia. About RMC Asia: With an exclusive focus on the Hospitality & Tourism sector, we cater to enrolled...


  • Madrid, Madrid, España Rmc Asia A tiempo completo

    About RMC AsiaRMC Asia is a leading organization promoting Educational Travel & Cultural Exchange Programs in top tourism destinations across Asia. We specialize in the Hospitality & Tourism sector, providing opportunities for students and young professionals to gain international work experience at luxury hotels and resorts.Job OverviewWe are currently...


  • Madrid, Madrid, España Four Seasons A tiempo completo

    About Four Seasons Hotel MadridLocated in the heart of the capital, our hotel is a historic landmark with modern energy. We bring a new level of luxury and service to locals and guests alike with our rooftop dining, Asian-Mediterranean cuisine, and four-level Wellness Centre.The Role of Assistant Front Desk AgentWe are seeking an Assistant Front Desk Agent...


  • Madrid, Madrid, España Rmc Asia A tiempo completo

    Job OverviewRMC Asia, a leading organization in Educational Travel & Cultural Exchange Programs, is seeking a skilled Front Office Development Professional to join their team in Bangkok, Thailand.


  • Madrid, Madrid, España RMC Asia A tiempo completo

    Experience the vibrant culture and luxurious atmosphere of Dubai, UAE, as a Front Office Intern with Anantara Hotels, Resorts & Spas. This 6-month program is an excellent opportunity to develop your skills in customer service, hospitality, and business management.Responsibilities:• Greet and welcome guests, ensuring a seamless check-in experience.•...


  • Madrid, Madrid, España Rmc Asia A tiempo completo

    Internship Opportunity in Front OfficeRMC Asia is representing Sri Panwa in Thailand to recruit students for their Front Office internship as part of the Cultural Exchange Programs. This opportunity allows participants to experience working in an international hotel, engage in unique cultural exchanges, and enjoy the lively city of Phuket, Thailand. Program...


  • Madrid, Madrid, España Rmc Asia A tiempo completo

    Discover the essence of hospitality in the Maldives, a tropical paradise renowned for its luxurious resorts and exceptional service standards. Rmc Asia, a Bangkok-based organization promoting Educational Travel & Cultural Exchange Programs, offers an exclusive opportunity to intern in the Front Office department at Amilla Fushi.Salary: A competitive monthly...


  • Madrid, Madrid, España Spotter A tiempo completo

    Job Overview: Spotter is seeking a highly skilled Technical Front-End Specialist to develop and maintain user-friendly front ends. The ideal candidate will be responsible for creating interactive and responsive web applications.About the Role: We are looking for a creative and innovative developer who can bring fresh ideas to the table and contribute to the...