Customer Service Professional
hace 5 días
**Company Overview**
Bastion Recruiting is a leading organization dedicated to helping clients maximize their benefits packages. We are committed to providing outstanding support while maintaining the highest standards of service excellence.
Salary
We offer a competitive compensation package that reflects our commitment to employee satisfaction: $45,000 per year, paid weekly with attractive rates.
Job Description
In this position, you will serve as a vital link between our organization and our valued clients, providing comprehensive support for their benefits-related inquiries. Your role will involve professionally managing customer service communications, providing thoughtful, personalized support to clients, and cultivating and maintaining positive client relationships.
Core Responsibilities:
- Manage customer service communications effectively
- Provide personalized support to clients
- Cultivate and maintain positive client relationships
- Facilitate benefits enrollment processes
- Address and resolve service-related matters
- Maintain meticulous documentation
Required Skills and Qualifications:
- Superior communication capabilities for professional client interactions
- Demonstrated ability to work independently while contributing to team goals
- Exceptional attention to detail
- Prior customer service experience is beneficial but not mandatory
Benefits:
- Performance-based monthly bonus structure
- Comprehensive health and life insurance coverage
- Company stock participation opportunities
- Attractive retirement benefits package
- Exciting travel incentives to premium destinations
Others:
- Thorough paid training program
- Flexible work arrangements including remote options
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