Customer Service Professional

hace 5 días


Madrid, Madrid, España Bastion Recruiting A tiempo completo

**Company Overview**

Bastion Recruiting is a leading organization dedicated to helping clients maximize their benefits packages. We are committed to providing outstanding support while maintaining the highest standards of service excellence.

Salary

We offer a competitive compensation package that reflects our commitment to employee satisfaction: $45,000 per year, paid weekly with attractive rates.

Job Description

In this position, you will serve as a vital link between our organization and our valued clients, providing comprehensive support for their benefits-related inquiries. Your role will involve professionally managing customer service communications, providing thoughtful, personalized support to clients, and cultivating and maintaining positive client relationships.

Core Responsibilities:

  • Manage customer service communications effectively
  • Provide personalized support to clients
  • Cultivate and maintain positive client relationships
  • Facilitate benefits enrollment processes
  • Address and resolve service-related matters
  • Maintain meticulous documentation

Required Skills and Qualifications:

  • Superior communication capabilities for professional client interactions
  • Demonstrated ability to work independently while contributing to team goals
  • Exceptional attention to detail
  • Prior customer service experience is beneficial but not mandatory

Benefits:

  • Performance-based monthly bonus structure
  • Comprehensive health and life insurance coverage
  • Company stock participation opportunities
  • Attractive retirement benefits package
  • Exciting travel incentives to premium destinations

Others:

  • Thorough paid training program
  • Flexible work arrangements including remote options


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