Global CRM Manager

hace 4 semanas


Barcelona, Barcelona, España Printful A tiempo completo
Global CRM Manager

At Printful, we're on a mission to empower businesses to turn their ideas into brands and products. As a Global CRM Manager, you'll play a crucial role in shaping our customer experience and driving business growth.

Key Responsibilities:
  • Develop and implement a comprehensive CRM strategy to manage customer lifecycle stages
  • Lead and manage a high-performing CRM team, fostering a culture of continuous learning and growth
  • Collaborate with embedded operations teams to ensure seamless CRM capabilities and automation
  • Manage customer budgets and analyze data to inform business decisions
  • Conduct analysis across customer data to identify trends and areas for improvement
What We're Looking For:
  • 8+ years of CRM experience in an ecommerce environment, with management positions
  • Strong understanding of CRM technologies, including CRMs and automation
  • A customer-centric approach and ability to identify areas for collaboration and improvement
What We Offer:
  • A dynamic and inclusive work environment
  • Flexible working hours and remote work options
  • Opportunities for growth and professional development
  • Competitive compensation and benefits package

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