Global CRM Manager
hace 3 semanas
Printful is seeking a skilled Global CRM Manager to join our Marketing Department. As a key member of our team, you will be responsible for managing the marketing to our existing customer base across all channels and segments.
Key Responsibilities:
Develop and implement a CRM strategy to drive customer engagement and retention
Manage the CRM team and ensure the correct segmentation is in place to manage our customer lifecycle stages
Work with our embedded operations team to ensure we have the correct CRM capabilities in place to enable automation and personalization
Conduct analysis across all customer data to inform marketing decisions
Requirements:
8+ years of CRM experience within an ecommerce environment, including management positions
Strong understanding of CRM technologies, including CRMs and automation specifically
Experience with customer loyalty schemes is a benefit but not essential
What We Offer:
All the resources and tools to perform your tasks
Opportunity to work remotely or in a welcoming office space in Sant Climent de Llobregat
Flexible working hours (start your day as late as 10 a.m.)
Gym membership
Health Insurance that includes dental work
Day off on your birthday
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