EU SellerFlex Program Manager

hace 17 horas


Madrid, Madrid, España Amazon A tiempo completo

Job Description

We are seeking a skilled and ambitious Senior Program Manager to join our EU 3P Heavy Bulky team at Amazon. As a key member of our team, you will play a pivotal role in defining and executing strategies to bridge customer and seller experience gaps, driving initiatives to improve the overall experience.

About the Role

As a Senior Program Manager, you will own multiple EU SellerFlex program work streams, including Topline and Recruitment. Your primary responsibility will be to drive initiatives that enhance customer and seller satisfaction, leveraging data and metrics to inform your decisions.

Main Responsibilities

- Own and manage EU SellerFlex Topline goals and objectives
- Develop and execute recruitment strategies to attract top talent for the EU5 SellerFlex program
- Collaborate with cross-functional teams to streamline processes and define new Standard Operating Procedures (SOPs)
- Lead country-specific sellers training and readiness programs
- Represent SellerFlex in regular business reviews and leadership forums

Requirements

- Bachelor's degree in a relevant field
- Proven experience in program or project management
- Strong analytical skills, with the ability to collect and analyze data to inform decision-making
- Excellent communication and interpersonal skills
- Experience working in a fast-paced environment with multiple stakeholders
- Familiarity with data analysis tools and techniques
- Intermediate-level proficiency in Excel

Preferred Qualifications

- Master's degree in business, operations, human resources, adult education, organizational development, instructional design, or a related field
- Experience leading process improvements and change management initiatives
- Familiarity with complex problem-solving methodologies and frameworks
- Strong leadership and collaboration skills

Salary and Benefits

The estimated salary for this position is approximately $120,000 - $180,000 per annum, depending on experience. Additionally, Amazon offers a comprehensive benefits package, including health insurance, retirement savings plans, paid time off, and more.



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