EU Detail Page Program Manager
hace 1 semana
About Us
At Amazon, we're revolutionizing the way customers shop. Our EU Stores CX Detail Page team is at the forefront of this innovation, transforming product evaluation and discovery from a text-heavy interface to a visuals-driven, brand-themed experience.
We're partnering directly with BuyX, global detail page owners, and across EU Stores Product Families, to own global themes of work. As a Senior Program Manager, you'll drive key programs and business goals to accelerate the simplification of product detail page CX.
This role is focused on launching net-new product innovation in the EU and owning associated go-to-market activities. You'll create, execute, and optimize program mechanisms to automate, scale, and extend critical customer innovations across categories and countries.
You'll be the Voice of the Customer for EU detail page customers, evangelizing customer, business, and seller partner needs across our tech partner teams.
Your Key Responsibilities
- Lead end-to-end program management including content management, communication, delivery, analytics, and reporting.
- Own global partnerships to enable feature launches into the EU.
- Dive deep into customer needs across EU product lines to understand critical pain points, purchase journeys, and product opportunities.
- Conduct analyses into feature usage and engagement.
- Respond to changes in products/programs/features/policies by revising goals at the pace of innovation.
- Facilitate feature requirements gathering through partnership with Product, Engineering, and Business Development teams.
- Identify and define Key Performance Indicators for owned programs.
- Proactively drive change and continuous improvement in support of business goals.
- Foster tight partnerships with key stakeholders, requiring strong relationships with peers in EU Retail and WW engineering teams.
What We Offer
- A competitive salary range: $120,000 - $180,000 per year, depending on location and experience.
- An opportunity to work in a fast-paced environment with a highly analytical and detail-oriented approach.
- A chance to build strong cross-functional relationships and communicate effectively (both verbally and in writing).
- A part-time position with flexibility to work from various locations in the EU, including London (UK), Madrid (Spain), Milan (Italy), Clichy (France), Munich or Berlin (Germany), or Luxembourg.
About You
We're looking for a strong Program Manager who is customer-obsessed, autonomous, and excited to work in a fast-paced environment. If you have excellent communication skills, are detail-oriented, and possess a strong analytical mindset, we encourage you to apply.
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