Technical Field Support Specialist

hace 1 semana


Barcelona, Barcelona, España Danaher A tiempo completo

At Danaher, we bring together science and technology to accelerate the impact of tomorrow's science. We partner with customers globally to help them solve complex challenges.

About Beckman Coulter Diagnostics

We are dedicated to advancing and optimizing laboratories for over 80 years. Join a team where you can be heard, supported, and yourself. Our culture celebrates backgrounds, experiences, and perspectives.

We are invested in our associates, providing opportunities to build meaningful careers, be creative, and try new things. You will work alongside a community of six fellow Diagnostics Companies at Danaher.

The Field Service Engineer for Beckman Coulter Diagnostics provides frontline support by resolving customer problems through technical expertise. You will drive revenue growth while ensuring strong customer contract retention rates and warranty conversion.

Your Role

You will be responsible for:

  • Providing critical thinking to resolve instrumentation performance issues
  • Training customers and verifying operational performance and data quality

This position is part of the Customer care located in Barcelona and will be remote. At Beckman Coulter, our vision is to relentlessly reimagine healthcare.

You will report to the Service supervisor responsible for Field Service and be part of the East Area.

Key Responsibilities

In this role, you will have the opportunity to:

  • Develop knowledge to understand the industry, company, products, tools, and team
  • Be supported by a strong leadership team involved in key projects
  • Complete troubleshooting, installation, validation, maintenance, modifications, and repairs on Beckman Coulter equipment
Requirements

The essential requirements of the job include:

  • Associate degree or validated equivalent experience
  • Ability to travel and provide support in assigned geography
  • Fluent in English verbal and written (CEFR)

It would be a plus if you also possess:

  • Demonstrated ability diagnosing and repairing mechanical, electromechanical, robotics, and electronic medical equipment
  • Experience collaborating with internal team members and external customers
Benefits

At Danaher, we value diversity and offer enriching careers, flexible working arrangements, and self-motivated roles. This position is eligible for a remote work arrangement.



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