Field Technical Support Specialist

hace 4 semanas


Barcelona, Barcelona, España Beckman Coulter Diagnostics A tiempo completo
Beckman Coulter Diagnostics Field Service Engineer

At Beckman Coulter Diagnostics, we're committed to advancing and optimizing the laboratory to move science and healthcare forward. As a Field Service Engineer, you'll play a critical role in providing frontline support to our customers, resolving technical issues, and ensuring the operational performance and data quality of our systems.

Key Responsibilities:
  • Provide technical expertise and troubleshooting to resolve customer problems and issues
  • Drive revenue growth while ensuring strong customer contract retention rates and warranty conversion
  • Apply critical thinking to resolve instrumentation performance issues and train customers
  • Verify the operational performance and data quality of systems
Requirements:
  • Associate degree in a technical field, such as biomedical, instrumentation, or electrical engineering
  • Validated equivalent experience
  • Ability to travel and provide support in assigned geography, as well as periodic travel to other areas and overnight travel
  • Fluent in English verbal and written

We offer a clear Development Pathway program to support your growth and development within the company. If you're a self-motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

At Beckman Coulter Diagnostics, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.



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