Commercial Credit Specialist
hace 1 mes
About the Role
We're seeking a highly skilled Commercial Credit Specialist to join our team at American Express. As a key member of our organization, you will be responsible for collecting and negotiating overdue payments, while also putting the customer first by enabling spends, offering resolutions, and creating responsible payers.
Key Responsibilities
- Handle incoming and outgoing calls for credit-related matters
- Analyze client portfolios and organize the credit process with local Credit teams
- Make spend decisions based on risk assessment and card member and client profiles
- Recommend and execute cancellation or suspension of spending privileges where required
- Effectively negotiate and discuss alternate payment arrangements
- Work to the highest standards with a balanced delivery of both customer experience and shareholder value
What You'll Need
- Excellent communication and negotiation skills
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced environment
- Strong attention to detail and organizational skills
What We Offer
- A dynamic and supportive work environment
- Opportunities for career growth and development
- A competitive salary and benefits package
Working Hours
Monday to Friday, 8:00 AM – 5:00 PM, 40 hours per week
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