Group Travel Specialist
hace 3 semanas
Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. Our mission is to create life milestones through unforgettable travel experiences.
Job Title: Group Travel SpecialistWe are seeking a highly skilled Group Travel Specialist to join our team. As a Group Travel Specialist, you will be responsible for receiving and handling group travel requests from travel advisors in the US and Canada.
Key Responsibilities:
- Receiving and handling group travel requests from travel advisors
- Participating in the creation of quotes and working with advisors until the quote is accepted or declined
- Handling the process of creating reservations in Exoticca's system and providing booking tools to travel advisors
- Tracking group performance and passing off-line bookings to the B2B Call Center Sales team
Requirements:
- Travel advisor or customer service experience in the travel industry
- Excellent communication skills (written and verbal)
- Fluency in English
- Organization and time management skills
- GDS and computer skills
- Sales experience is beneficial for negotiating prices with travel advisors
Benefits:
- Competitive compensation package
- Flexible compensation management for diet, transportation, and private health insurance
- Hybrid work model with offices in Barcelona city
- Permanent contract from the start
- Travel packages at reduced prices as a perk for employees
- Unlimited coffee, language lessons, quarterly teamwork activities, and global biannual parties
We are an equal opportunity employer and value diversity and inclusiveness. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under European, country, or local law.
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