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Global Customer Growth Strategist

hace 1 mes

Barcelona, Barcelona, España Jameda Gmbh A tiempo completo

Welcome to a dynamic and patient-centric healthcare experience where innovation meets care. Docplanner, the leader in online doctor-patient communication, is seeking an experienced Customer Marketing Specialist to join our global marketing team.

Company Overview

We've been empowering patients by providing access to leave and read reviews about their visits for over 10 years. Our mission is to make the healthcare experience more human. With operations in 13 countries and over 90 million patients trusting us every month, we're driven by a passion for improving lives through technology.

Job Description

This role will be crucial in developing and executing global marketing strategies to drive customer engagement and revenue growth. As a Customer Marketing Specialist, you'll manage upselling and cross-selling projects within our existing customer base, focusing on revenue growth and driving business results.

  • Upsell and Cross-Sell Initiatives: Define, plan, and execute end-to-end projects to drive revenue growth.
  • Segmented and Targeted Communication: Prepare and execute segmented communication plans to effectively reach diverse customer groups.
  • Growth Contribution: Contribute to the growth of high-potential projects by identifying and leveraging key opportunities.

In this role, you'll work closely with local market teams to understand regional needs and tailor marketing strategies accordingly. You'll also collaborate with product marketing teams to ensure alignment with product launches and updates.

Salary and Benefits

We offer a competitive salary of €60,000 - €80,000 per annum, depending on your experience and qualifications. In addition, you'll enjoy a range of benefits, including flexible working hours, paid time off, and access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.

Required Skills and Qualifications

To succeed in this role, you'll need:

  • A bachelor's degree in Marketing, Business, or a related field.
  • 3-5 years of experience in customer marketing, preferably within the SaaS or healthcare industry.
  • Excellent written and verbal communication skills.
  • Proficiency in marketing automation tools and CRM systems (knowledge of HubSpot or SalesForce is an advantage).
What We Offer

At Docplanner, we believe in creating a culture that values flexibility, teamwork, and continuous learning. If you're passionate about marketing, driven by results, and eager to make a difference in the healthcare industry, we'd love to hear from you.