Senior IT Operations Manager
hace 5 días
Job Description
",In this role, you will be responsible for leading the delivery team and resources for assigned accounts. Your primary goal is to ensure exceptional customer experience and cost-effective service delivery.",
",Key Responsibilities:">
- Monitor actual service level vs defined and agreed SLA
- Proactively propose improvements and changes to customers' IT environment
- Provide consultative IT advice and share operational best practices with the customer
- Use Value-Based Delivery (VBD) processes to help customers reduce business risk and maximize return on their IT investment
","Requirements:
",
- First-level University Degree or equivalent combination of education and experience
- 3-7 years of experience in related fields desired
- Able to build and manage a cross-cultural, cross-tower, and cross-business team
- Excellent communication, presentation, and listening skills
- Native Spanish and fluent English required
","Compensation and Benefits:
",The estimated annual salary for this role is $120,000-$180,000, depending on qualifications and experience. Hewlett Packard Enterprise offers a range of benefits, including health insurance, retirement savings plan, and paid time off.
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